Job Title: Assistant General Manager
About Us:
Crunch Fitness is a gym that believes in making serious exercise fun by combining fitness and entertainment under our “No Judgments” philosophy. With 45+ locations and more on the way, Crunch is one of the fastest-growing fitness brands in the country. Our clubs feature state-of-the-art cardio and strength training equipment, group classes like Zumba and Yoga Body Sculpt, and a welcoming, high-energy environment.
Position Summary:
We are seeking an Assistant General Manager (AGM) to help lead one of our Crunch locations. The AGM is responsible for supporting overall club operations, driving membership sales, developing staff, and ensuring members have an exceptional experience. This is an opportunity to grow your career with a company that values passion, performance, and fun.
Key Responsibilities:
- Support the General Manager in overseeing daily operations and sales performance.
- Recruit, hire, train, and develop a high-performing sales team.
- Drive revenue growth through memberships, personal training sales, and local outreach initiatives.
- Deliver exceptional customer service and ensure member satisfaction.
- Manage scheduling, reporting, and compliance requirements.
- Actively participate in community and local marketing efforts to generate leads.
- Maintain a positive, energetic, and team-oriented culture.
Qualifications:
- Proven track record in sales and customer service.
- Experience leading and developing a team.
- Strong communication, organizational, and time-management skills.
- Competitive, outgoing, and motivated personality.
- Ability to work evenings and weekends (Friday–Tuesday schedule).
- Passion for fitness and professional growth.
Compensation & Benefits:
- $20/hour base pay
- Monthly bonus potential of $1,000+
- Commission on personal training package sales
- Health benefits
- 401(k) (after 1 year)
- Free Crunch Fitness membership
- Exciting, team-oriented work environment
- Career growth opportunities in a rapidly expanding company
Why Join Us:
At Crunch, working here is more than just a job — it’s a chance to inspire others, achieve your own career goals, and grow in a supportive, fun environment. If you’re ready to bring energy, passion, and leadership to the fitness industry, we’d love to have you on our team.
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Frequently Asked Questions
Success as an Assistant General Manager in fitness demands motivational skills, the ability to manage diverse teams, and strong communication to inspire staff and members alike. Demonstrating adaptability and a passion for health culture helps in fostering a dynamic, high-energy environment aligned with company values.
Albany’s fitness market often blends close-knit community engagement with competitive sales goals, requiring AGMs to emphasize local outreach and personal connections more than in bigger cities. Understanding regional member preferences and balancing operational tasks with grassroots marketing is critical here.
Key skills include strategic sales planning, team leadership, and operational management. Mastery of scheduling, compliance, and customer service fortify a candidate’s profile, while cultivating a competitive yet supportive mindset drives successful club performance.
While no strict certifications are mandatory, coursework in business management or fitness industry credentials can provide an edge. Local employers often value candidates with leadership development experience and familiarity with regional health regulations.
Crunch Fitness promotes a ‘no judgments’ culture blending fitness with fun, encouraging AGMs to foster energetic, inclusive clubs. The company supports career progression, offers competitive bonuses, and values leadership that balances operational excellence with member satisfaction.
AGMs at Crunch are pivotal in scaling club success by driving membership sales, cultivating strong teams, and enhancing member experiences. Their leadership directly influences local market penetration and the brand’s rapid expansion across 45+ locations.
In Albany, Assistant General Managers at gyms like Crunch Fitness earn around $20 per hour base pay, supplemented by bonuses exceeding $1,000 monthly and commissions on personal training sales, reflecting local market standards for this leadership level.
AGMs focus more on supporting sales teams, member engagement, and day-to-day operational tasks, whereas General Managers oversee broader strategic planning, financial management, and higher-level decision-making. The AGM role is hands-on, blending leadership with frontline involvement.
Many AGMs advance to General Manager roles or regional leadership positions, leveraging their operational experience and team development skills. Crunch Fitness’s growth provides ample opportunities for upward mobility within the fitness management hierarchy.
AGMs often work a Friday through Tuesday schedule, including evenings and weekends, to align with peak gym hours. This flexibility supports member needs and ensures consistent leadership presence during high-traffic periods.