NexlintoShift Lead
Company : Five Guys
Location : Brooklyn Park, MN, 55428
Job Type : Full Time / Part Time
Date Posted : 8 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
Brooklyn Park has experienced steady demand for shift leads, especially in food service chains like Five Guys. Local businesses seek leaders who can manage fast-paced environments, making now a strong time to pursue shift lead roles with competitive hiring rates in the area.
Shift lead wages in Brooklyn Park generally align with the moderate cost of living in this Minneapolis suburb. Salaries might be slightly higher than in rural areas but below Minneapolis downtown rates, balancing decent pay with affordable housing and commuting costs.
Effective shift leads excel at motivating diverse teams, managing time-sensitive operations, and resolving guest issues swiftly. They combine hands-on leadership with strong communication and adaptability to maintain high food quality and store readiness under pressure.
The shift lead role builds foundational management experience through overseeing shifts, mentoring staff, and handling operational challenges. This hands-on exposure prepares candidates for elevated responsibilities like assistant manager or store manager positions within the restaurant industry.
A shift lead’s day involves coordinating crew tasks, ensuring food safety, addressing customer feedback, and maintaining cleanliness. Balancing operational control with team support keeps shifts running smoothly and upholds the establishment’s service standards.
Five Guys fosters a highly collaborative atmosphere where shift leads actively coach and motivate crew members. Unlike more corporate settings, it encourages a fun, supportive environment that values real-time feedback and shared success during shifts.
Yes, employees working as shift leads at Five Guys in Brooklyn Park can earn weekly secret shopper bonuses distributed among the entire shift team, alongside competitive base pay and potential tips, incentivizing high performance and teamwork.
Shift leads at Five Guys in Brooklyn Park start at approximately $19.00 per hour, with additional earning potential through tips and bonuses. This compensation reflects both the role's leadership demands and local labor market standards.
While formal certifications aren’t strictly required, shift leads benefit from prior food service leadership experience and familiarity with food safety standards. Some local employers may value ServSafe certification or equivalent training to ensure compliance.
Peak shifts demand quick decision-making to balance food preparation quality, crew coordination, and prompt guest service. Managing high volume while maintaining cleanliness and morale can be challenging but rewarding for organized, energetic leaders.