NexlintoShift Lead
Company : Five Guys
Location : Montclair, NJ, 07042
Job Type : Full Time / Part Time
Date Posted : 6 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
Recent Jobs
Top searches
Employment opportunities at Five Guys
Jobseekers are also searching for
Searches you may like
Trending searches in Montclair, NJ
Popular Searches for Shift Lead
Frequently Asked Questions
Thriving as a shift lead at Five Guys demands strong communication, the ability to motivate diverse team members, and quick decision-making under pressure. Emphasizing accountability and enthusiasm helps maintain high standards of food quality and customer service during busy shifts.
Montclair's vibrant community and local dining scene shape a collaborative and energetic work culture for shift leads. Compared to other areas, there is often a stronger focus on community engagement and teamwork, reflecting local values and enhancing customer satisfaction.
A shift lead manages crew assignments, oversees food safety, resolves guest issues, and ensures cleanliness throughout the shift. They also coach team members to maintain operational excellence, supporting both opening and closing procedures to keep the restaurant running smoothly.
Currently, Montclair’s food service sector shows moderate competition for shift lead roles at Five Guys, boosted by the area's growing hospitality market. Candidates with prior leadership experience and strong customer service skills tend to have an advantage during hiring.
Starting as a shift lead at Five Guys opens doors to advanced management roles. The company supports growth with mentorship, performance reviews, and promotions, making it a solid stepping stone for those aiming to climb the restaurant management ladder.
While not mandatory, food safety certifications and leadership training are highly valued in Montclair’s restaurant market. These credentials can boost a shift lead’s credibility, improve operational standards, and increase chances for advancement.
Five Guys provides shift leads with competitive pay starting at $19/hour plus tips, weekly secret shopper bonuses, free meals during shifts, and a team-focused environment. Such benefits support both financial and personal satisfaction on the job.
Shift leads at Five Guys play a hands-on role, directly supervising food prep quality and cleanliness while coaching team members to uphold high customer service levels. Their leadership ensures consistent guest satisfaction during every shift.
Shift leads at Five Guys in Montclair generally start at $19.00 per hour, with additional income from tips and bonuses. This competitive wage reflects local cost of living and the fast-paced nature of the restaurant industry.