Job Title: Assistant General Manager
About Us:
Crunch Fitness is a gym that believes in making serious exercise fun by combining fitness and entertainment under our “No Judgments” philosophy. With 45+ locations and more on the way, Crunch is one of the fastest-growing fitness brands in the country. Our clubs feature state-of-the-art cardio and strength training equipment, group classes like Zumba and Yoga Body Sculpt, and a welcoming, high-energy environment.
Position Summary:
We are seeking an Assistant General Manager (AGM) to help lead one of our Crunch locations. The AGM is responsible for supporting overall club operations, driving membership sales, developing staff, and ensuring members have an exceptional experience. This is an opportunity to grow your career with a company that values passion, performance, and fun.
Key Responsibilities:
- Support the General Manager in overseeing daily operations and sales performance.
- Recruit, hire, train, and develop a high-performing sales team.
- Drive revenue growth through memberships, personal training sales, and local outreach initiatives.
- Deliver exceptional customer service and ensure member satisfaction.
- Manage scheduling, reporting, and compliance requirements.
- Actively participate in community and local marketing efforts to generate leads.
- Maintain a positive, energetic, and team-oriented culture.
Qualifications:
- Proven track record in sales and customer service.
- Experience leading and developing a team.
- Strong communication, organizational, and time-management skills.
- Competitive, outgoing, and motivated personality.
- Ability to work evenings and weekends (Friday–Tuesday schedule).
- Passion for fitness and professional growth.
Compensation & Benefits:
- $20/hour base pay
- Monthly bonus potential of $1,000+
- Commission on personal training package sales
- Health benefits
- 401(k) (after 1 year)
- Free Crunch Fitness membership
- Exciting, team-oriented work environment
- Career growth opportunities in a rapidly expanding company
Why Join Us:
At Crunch, working here is more than just a job — it’s a chance to inspire others, achieve your own career goals, and grow in a supportive, fun environment. If you’re ready to bring energy, passion, and leadership to the fitness industry, we’d love to have you on our team.
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Frequently Asked Questions
West Hartford's fitness sector is growing with rising demand for leadership roles such as assistant general managers. Competition is moderate, with candidates needing strong sales and team management skills to stand out, especially in vibrant gyms like Crunch Fitness emphasizing member experience and community involvement.
While formal certifications aren't always mandatory, employers in Connecticut fitness clubs often value candidates with sales expertise, leadership experience, and customer service skills. Additional certifications in fitness management or business administration can enhance candidacy, particularly for assistant general manager positions.
Effective assistant general managers excel in team motivation, conflict resolution, and operational oversight. Their ability to balance sales targets with member satisfaction, while cultivating a positive workplace culture, sets them apart in general management paths within dynamic environments like fitness clubs.
Assistant general managers often advance to general manager roles, regional management, or corporate leadership within fitness chains. Demonstrating consistent sales growth, staff development, and operational excellence can accelerate career growth, especially in expanding companies such as Crunch Fitness.
Unlike generic assistant manager jobs, assistant general managers in fitness focus heavily on driving membership sales, staff coaching, and operational compliance in a high-energy environment. Their responsibilities blend hands-on leadership with strategic outreach tailored to club growth and member engagement.
Crunch Fitness values candidates who bring passion for fitness, a fun and energetic attitude, and a commitment to their 'no judgments' culture. Success hinges on blending strong sales acumen with fostering an inclusive, motivating atmosphere for both members and staff.
Yes, beyond the $20 hourly base, assistant general managers at Crunch Fitness can earn monthly bonuses exceeding $1,000 plus commissions on personal training sales. These incentives reward performance and encourage leadership in sales and member satisfaction.
Assistant general managers in West Hartford typically earn between $18 and $22 per hour, with Crunch Fitness offering a competitive $20 base rate. Additional bonuses and commissions can significantly boost total earnings in this expanding fitness market.
Crunch Fitness assistant general managers often work a Friday-to-Tuesday schedule that includes evenings and weekends, requiring adaptability. This schedule supports club operations during peak hours but necessitates good time management to maintain personal and professional balance.
Focusing on community engagement, personalized member outreach, and dynamic local marketing campaigns helps increase memberships. Leveraging Crunch's brand appeal and promoting group classes like Zumba or Yoga Body Sculpt can attract diverse clients and drive sustained revenue growth.