NexlintoGeneral Manager
Company : Five Guys
Location : Naugatuck, CT, 06770
Job Type : Full Time / Part Time
Date Posted : 4 February 2026
General Manager
Company: Five Guys Burgers and Fries
Company Overview:
Five Guys Burgers and Fries is one of America's most successful and beloved hamburger concepts — ranked the #1 burger in the U.S. by Zagat. While our food gets the headlines, it's our people-first culture that makes the real difference. At Five Guys, both crew members and managers are cross-trained to work every position in the restaurant, creating a high-energy, collaborative, and fun work environment.
With an open kitchen layout, we bring the guest experience right into the action — it's loud, fast, and filled with team communication.
What It Takes to Be a Five Guys General Manager:
- People & Leadership Skills: Can you inspire and motivate others? This is the #1 trait we seek. Great leadership creates great teams.
- High Energy & Stamina: Our kitchens are fast-paced and physically active environments. Being on your feet and staying energized is a must.
- Adaptability: You'll manage a rotating crew and shift roles constantly throughout the day.
- Communication: Real-time, vocal collaboration is essential — we rely on strong team communication to keep things moving.
- Love of Food & Music: We make amazing burgers to the sounds of classic rock. A good vibe is part of our culture — and yes, singing along is encouraged!
- Team Mindset: Our best managers always put the team first and lead with humility.
Responsibilities:
- Oversee financial performance, including inventory control and cost management.
- Lead crew assignments, coaching, and performance during all shifts.
- Foster outstanding customer experiences through proactive service and problem-solving.
- Own the full shift operations, ensuring everything runs smoothly from open to close.
- Work a combination of both opening and closing shifts:
- Morning: 8:00 AM – 4:00 PM
- Afternoon/Evening: 3:00 PM – 11:00 PM
Qualifications:
- Minimum 18 years of age
- High school diploma required; some college or continuing education is a plus
- 1–2 years of leadership experience, ideally in a restaurant or customer-facing business
- Previous experience in food service strongly preferred
- ServeSafe Certification is a plus
- Strong, reliable professional references — from both supervisors and former direct reports
Perks & Benefits:
- Competitive base pay
- Quarterly bonus program based on restaurant performance
- Career advancement opportunities with a rapidly growing brand
- Dynamic and supportive team culture
- Ongoing training and leadership development
Ready to Lead the Team?
At Five Guys, you'll find a role where passion, leadership, and hustle come together in a fast-paced, rewarding environment. Bring your energy, grow with us, and help us deliver legendary burgers — every single day.
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Frequently Asked Questions
As a General Manager at Five Guys, you steer all shift activities, ensuring swift service and team coordination in a lively environment. Leadership focuses on energizing staff, managing inventory, and maintaining customer satisfaction amid a fast-paced burger joint setting.
In Naugatuck, CT, General Managers encounter a close-knit community culture, with a moderate local workforce demand. Managers often balance regional customer expectations with cost-effective operations, adapting strategies to local tastes and competitive foodservice dynamics.
Top traits include high energy, adaptability, and exceptional communication skills. Being able to motivate diverse crews and keep pace with dynamic shift changes defines effective fast-food management, especially for brands emphasizing team collaboration and customer experience.
ServSafe certification demonstrates your commitment to food safety standards, highly regarded in Connecticut's restaurant sector. It can boost trust from employers like Five Guys and improve your ability to manage health compliance in busy kitchen environments.
General Managers in Naugatuck typically earn between $50,000 and $65,000 annually, with additional quarterly bonuses based on restaurant performance. This range reflects local cost of living and competitive fast-food industry standards.
Absolutely; Five Guys emphasizes a people-first culture with cross-trained teams and open kitchen layouts, requiring managers to foster vibrant communication and multitasking. The blend of music, fast pace, and collaborative energy sets it apart from more structured chains.
Five Guys offers ongoing leadership development and advancement opportunities within a rapidly growing brand. Their focus on training and team culture equips General Managers with skills to ascend into higher operational roles faster than many competitors.
Naugatuck’s suburban setting means reasonable commute times but limited public transport options, so personal vehicle access is helpful. Additionally, the local labor pool is moderately competitive, so showcasing strong leadership and relevant certifications can give candidates an edge.
While prior restaurant leadership is preferred, transferable management skills from customer-facing industries are also valued. The key is demonstrating team motivation, financial oversight, and adaptability in fast-paced environments, which are critical for success at Five Guys.
The role combines hands-on operational leadership with a strong emphasis on team dynamics and customer service, mirroring national expectations for fast-food management but with a unique focus on Five Guys’ energetic and music-driven culture.