NexlintoShift Lead
Company : Five Guys
Location : Cerritos, CA, 90703
Job Type : Full Time / Part Time
Date Posted : 8 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
Shift Leads in Cerritos often face a dynamic fast-food environment influenced by local customer preferences and a competitive labor market. Compared to other California areas, Cerritos offers a blend of suburban pace and diverse clientele, requiring adaptability and strong team leadership to maintain high service standards.
Shift Lead positions in Cerritos are seeing steady demand due to a growing foodservice industry. Employers prioritize candidates with leadership experience and strong communication skills. Local businesses like Five Guys often seek candidates ready to step into management tracks, reflecting a competitive yet opportunity-rich market.
Effective Shift Leads combine excellent team motivation, problem-solving under pressure, and operational oversight. Strong communication paired with food safety knowledge and the ability to efficiently manage crew assignments are crucial to ensuring smooth shifts and exceptional guest experiences.
Many Shift Leads transition into assistant manager or general manager roles within the restaurant industry. The position builds foundational skills in leadership, operations, and customer relations, which are highly valued for higher management positions in fast-casual and full-service dining environments.
On any given day, a Shift Lead coordinates team tasks, ensures food quality and safety, addresses guest concerns promptly, and maintains store cleanliness. They also mentor staff, oversee shift performance, and assist with opening or closing duties to keep operations running smoothly.
Five Guys emphasizes a team-oriented atmosphere with real-time feedback and growth opportunities. Shift Leads here benefit from competitive pay starting at $19/hour plus tips, secret shopper bonuses, and comprehensive benefits, creating a supportive environment that values leadership development.
Five Guys seeks Shift Leads with a genuine passion for food, contagious positivity, and a hands-on approach to coaching. They value dependability and accountability, focusing on cultivating a cooperative team culture while maintaining high standards of cleanliness and customer service.
Shift Leads in Cerritos can expect a base pay starting at $19.00 per hour, with additional income from tips and weekly secret shopper bonuses. This compensation structure rewards performance and teamwork, making the role financially appealing within the local fast-food sector.
While not always mandatory, certifications in food safety or management can enhance candidacy. Additionally, proficiency in crew scheduling software and strong customer service skills are highly regarded in Cerritos, where operational efficiency and guest satisfaction are top priorities.
Cerritos presents moderate competition for Shift Lead roles due to numerous foodservice establishments. Candidates with prior leadership experience and a proven ability to manage fast-paced environments stand out, as businesses seek reliable individuals capable of maintaining smooth shift operations.