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General Manager

Company : Five Guys

Location : Monroe, CT, 06468

Job Type : Full Time / Part Time

Date Posted : 4 February 2026

Five Guys

General Manager

Company: Five Guys Burgers and Fries

Company Overview:

Five Guys Burgers and Fries is one of America's most successful and beloved hamburger concepts — ranked the #1 burger in the U.S. by Zagat. While our food gets the headlines, it's our people-first culture that makes the real difference. At Five Guys, both crew members and managers are cross-trained to work every position in the restaurant, creating a high-energy, collaborative, and fun work environment.

With an open kitchen layout, we bring the guest experience right into the action — it's loud, fast, and filled with team communication.

What It Takes to Be a Five Guys General Manager:

  • People & Leadership Skills: Can you inspire and motivate others? This is the #1 trait we seek. Great leadership creates great teams.
  • High Energy & Stamina: Our kitchens are fast-paced and physically active environments. Being on your feet and staying energized is a must.
  • Adaptability: You'll manage a rotating crew and shift roles constantly throughout the day.
  • Communication: Real-time, vocal collaboration is essential — we rely on strong team communication to keep things moving.
  • Love of Food & Music: We make amazing burgers to the sounds of classic rock. A good vibe is part of our culture — and yes, singing along is encouraged!
  • Team Mindset: Our best managers always put the team first and lead with humility.

Responsibilities:

  • Oversee financial performance, including inventory control and cost management.
  • Lead crew assignments, coaching, and performance during all shifts.
  • Foster outstanding customer experiences through proactive service and problem-solving.
  • Own the full shift operations, ensuring everything runs smoothly from open to close.
  • Work a combination of both opening and closing shifts:
    • Morning: 8:00 AM – 4:00 PM
    • Afternoon/Evening: 3:00 PM – 11:00 PM

Qualifications:

  • Minimum 18 years of age
  • High school diploma required; some college or continuing education is a plus
  • 1–2 years of leadership experience, ideally in a restaurant or customer-facing business
  • Previous experience in food service strongly preferred
  • ServeSafe Certification is a plus
  • Strong, reliable professional references — from both supervisors and former direct reports

Perks & Benefits:

  • Competitive base pay
  • Quarterly bonus program based on restaurant performance
  • Career advancement opportunities with a rapidly growing brand
  • Dynamic and supportive team culture
  • Ongoing training and leadership development

Ready to Lead the Team?

At Five Guys, you'll find a role where passion, leadership, and hustle come together in a fast-paced, rewarding environment. Bring your energy, grow with us, and help us deliver legendary burgers — every single day.

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Frequently Asked Questions

At Five Guys Monroe, the General Manager balances fast-paced kitchen oversight with fostering a people-first culture. Unlike some roles, this position demands adaptability to shifting crew roles, real-time communication, and energizing the team amid a lively, open-kitchen environment, making leadership both dynamic and hands-on.

Yes, many Monroe-based restaurants, including Five Guys, value leadership experience paired with a high school diploma. Demonstrated ability to motivate teams, manage operations, and maintain high energy in fast environments can outweigh formal college education, especially when combined with relevant food service experience.

General Managers in Monroe handle everything from shift operations to inventory control, coaching diverse crews, and ensuring smooth customer experiences. The role requires juggling opening and closing shifts, managing financial performance, and sustaining team morale in fast-paced, customer-centric settings.

Monroe sees moderate competition for General Manager roles in restaurants, with demand rising due to local growth in casual dining. Candidates with proven leadership, adaptability, and customer service skills tend to stand out. Familiarity with local labor laws and community preferences can also give an edge.

General Managers at Five Guys in Monroe typically earn between $55,000 and $70,000 annually, factoring in competitive base pay plus quarterly bonuses tied to restaurant performance. This range aligns with regional restaurant management salaries, reflecting both responsibilities and local cost of living.

Indeed, Five Guys emphasizes leadership growth, providing training and advancement opportunities. Success in Monroe’s fast-paced environment can lead to regional roles or specialized management positions, leveraging skills in team motivation and operational excellence within a nationally recognized brand.

Five Guys General Managers must navigate a high-energy kitchen with an open layout, requiring constant communication and flexibility. The expectation to engage with music and foster a fun, collaborative culture adds a distinctive leadership layer not always present in traditional restaurant management.

While ServeSafe certification is a plus, Five Guys prioritizes leadership ability, stamina, and communication skills. Demonstrable experience in fast-paced food service and strong references significantly enhance candidacy, especially when paired with a genuine passion for food and team culture.

The team-first culture at Five Guys demands humility and prioritizing crew development. A General Manager isn’t just a supervisor but a motivator who adapts to shifting roles and fosters collaboration, ensuring every team member feels valued while maintaining high operational standards.

Five Guys schedules General Managers for both opening and closing shifts to maintain continuity. This approach allows leaders to oversee critical transition periods, manage crew rotations effectively, and uphold consistent customer service and inventory control throughout the day.

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