NexlintoShift Lead
Company : Five Guys
Location : Pennsburg, PA, 18073
Job Type : Full Time / Part Time
Date Posted : 4 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
Recent Jobs
Employment opportunities at Five Guys
Jobseekers are also searching for
Searches you may like
Trending searches in Pennsburg, PA
Popular Searches for Shift Lead
Frequently Asked Questions
While previous leadership in fast-paced settings helps, Five Guys values motivation and adaptability highly. New leaders who demonstrate strong communication, eagerness to learn, and accountability often thrive by leveraging the mentorship and real-time feedback provided on shift.
Shift Leads oversee the entire shift's flow, from managing team assignments to ensuring food safety and guest satisfaction. Unlike crew members focused on specific tasks, leads balance hands-on work with supervisory duties, adapting quickly to Pennsburg’s customer volume and local dining trends.
Shift Lead roles serve as stepping stones toward management careers, offering chances to develop coaching skills, operational oversight, and performance tracking. Progression often includes assistant manager and store manager positions, especially for those excelling in team motivation and problem-solving.
Five Guys fosters a fun, supportive environment emphasizing teamwork and positivity. For Shift Leads, this translates into leading by example, encouraging collaboration, and maintaining high morale, which directly influences shift efficiency and guest satisfaction in Pennsburg’s community-focused setting.
Pennsburg has seen steady demand for skilled Shift Leads to support growing fast-casual dining. Local employers prefer candidates demonstrating leadership in food service and flexibility with shift schedules, reflecting the area's competitive market and emphasis on reliable team players.
Yes, Pennsburg’s moderate living costs influence competitive pay rates. Five Guys offers a starting wage around $19/hour plus tips and bonuses, aligning with regional standards to attract dedicated Shift Leads who balance quality leadership with cost-effective operations.
Five Guys provides a base pay starting at $19.00 per hour, augmented by tips and weekly secret shopper bonuses. Additional benefits include free meals during shifts, medical coverage eligibility, and a 401(k) plan, creating a well-rounded package for Shift Leads.
Five Guys emphasizes hands-on leadership combined with a positive team culture, differing from some chains where roles may be more task-focused. Shift Leads here enjoy direct influence over quality standards, team development, and guest experience, making the position uniquely engaging.
Candidates who show strong communication, dependability, and the ability to motivate diverse teams stand out. Five Guys values leaders who embrace accountability, maintain high food safety and service standards, and foster a cooperative, energetic workplace.
While no formal certifications are mandatory, familiarity with food safety protocols and prior leadership in fast-food or restaurant environments can boost applications. Demonstrated skills in team management and customer service resonate well with hiring managers in this region.