Job Title: Assistant General Manager
About Us:
Crunch Fitness is a gym that believes in making serious exercise fun by combining fitness and entertainment under our “No Judgments” philosophy. With 45+ locations and more on the way, Crunch is one of the fastest-growing fitness brands in the country. Our clubs feature state-of-the-art cardio and strength training equipment, group classes like Zumba and Yoga Body Sculpt, and a welcoming, high-energy environment.
Position Summary:
We are seeking an Assistant General Manager (AGM) to help lead one of our Crunch locations. The AGM is responsible for supporting overall club operations, driving membership sales, developing staff, and ensuring members have an exceptional experience. This is an opportunity to grow your career with a company that values passion, performance, and fun.
Key Responsibilities:
- Support the General Manager in overseeing daily operations and sales performance.
- Recruit, hire, train, and develop a high-performing sales team.
- Drive revenue growth through memberships, personal training sales, and local outreach initiatives.
- Deliver exceptional customer service and ensure member satisfaction.
- Manage scheduling, reporting, and compliance requirements.
- Actively participate in community and local marketing efforts to generate leads.
- Maintain a positive, energetic, and team-oriented culture.
Qualifications:
- Proven track record in sales and customer service.
- Experience leading and developing a team.
- Strong communication, organizational, and time-management skills.
- Competitive, outgoing, and motivated personality.
- Ability to work evenings and weekends (Friday–Tuesday schedule).
- Passion for fitness and professional growth.
Compensation & Benefits:
- $20/hour base pay
- Monthly bonus potential of $1,000+
- Commission on personal training package sales
- Health benefits
- 401(k) (after 1 year)
- Free Crunch Fitness membership
- Exciting, team-oriented work environment
- Career growth opportunities in a rapidly expanding company
Why Join Us:
At Crunch, working here is more than just a job — it’s a chance to inspire others, achieve your own career goals, and grow in a supportive, fun environment. If you’re ready to bring energy, passion, and leadership to the fitness industry, we’d love to have you on our team.
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Frequently Asked Questions
At Crunch Fitness, the Assistant General Manager blends operational oversight with a focus on community fitness culture, driving membership sales while fostering a fun, inclusive environment. Unlike traditional management roles, this position demands balancing energetic team leadership with hands-on involvement in club activities.
Success hinges on strong communication, motivational skills, and adaptability. An effective General Assistant must cultivate team synergy, manage dynamic schedules, and inspire staff to exceed sales targets, all while embracing the brand’s 'no judgment' ethos to enhance member satisfaction.
Most AGMs at expanding fitness brands like Crunch evolve into General Managers or regional directors. Gaining expertise in sales strategy, team development, and operational management paves the way for leadership roles with broader responsibilities and increased influence over multiple club locations.
While formal certifications aren't mandatory, credentials in fitness management or sales are advantageous. In Firestone, familiarity with local health regulations and community engagement experience can set candidates apart, reflecting the area's growing demand for fitness leadership.
With Crunch Fitness expanding and Firestone’s population growth, demand for skilled AGMs is rising. However, competition involves candidates with diverse backgrounds in sales and team leadership, requiring applicants to showcase both fitness passion and operational excellence.
Crunch Fitness offers a base pay of $20/hour, complemented by monthly bonuses exceeding $1,000 and commissions on personal training sales. Additional perks include health benefits, 401(k) eligibility after one year, and a complimentary gym membership, aligning with competitive local salary standards.
AGMs at Crunch are pivotal in nurturing a 'no judgments' environment, promoting an energetic and inclusive atmosphere. Their leadership ensures team morale stays high, translating into exceptional member experiences and reinforcing the brand’s fusion of fitness and entertainment.
Balancing membership sales targets, staff scheduling, and maintaining exceptional customer service levels can be demanding. AGMs often juggle operational reporting and community outreach initiatives, requiring multitasking and strategic prioritization to meet club performance goals.
Crunch Fitness emphasizes career advancement through hands-on leadership and ongoing professional development. Unlike more traditional gyms, it fosters a fun, team-driven culture that encourages AGMs to take initiative, develop sales acumen, and prepare for higher managerial roles.
This scheduling aligns with peak gym usage times and weekend demand, enabling AGMs to oversee critical operational periods. Such a pattern may differ from standard business hours but is common in fitness clubs to maximize member engagement and sales opportunities.