Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
Leesburg has a growing hospitality sector with steady openings for shift managers. The demand reflects the area's expanding foodservice industry, making it moderately competitive. Candidates with restaurant leadership experience and flexible availability tend to stand out in this local job market.
Leesburg’s traffic is generally manageable, but peak hours can extend travel time. Shift managers at Five Guys often prefer flexible scheduling to avoid rush hours. Proximity to the restaurant and access to local roads can significantly reduce daily commute stress.
Beyond overseeing staff, shift managers must excel in conflict resolution, multitasking under pressure, and quality control. Strong communication and the ability to motivate team members are essential for maintaining smooth operations during busy shifts.
Shift managers can progress into area management or training roles by demonstrating leadership and operational success. Gaining experience in financial oversight and team development often leads to promotions within fast casual or full-service restaurant chains.
While 1-2 years of leadership in foodservice or retail is preferred, some employers value strong interpersonal skills and a willingness to learn. Candidates who showcase reliability and customer service aptitude can sometimes secure shift manager positions without extensive prior leadership.
At Five Guys, shift managers are central to fostering a positive, energetic environment. They lead by example, encourage teamwork, and uphold service standards, which helps maintain the brand’s reputation for quality and guest satisfaction.
Managing high-volume service during peak periods requires quick decision-making and conflict management. Balancing crew performance with customer experience, while ensuring safety and compliance, are ongoing leadership demands specific to Five Guys’ fast-paced setting.
The typical starting wage is around $19.00 per hour, supplemented by shared tips and bonus incentives. This compensation aligns with local market rates for shift managers in the fast food industry around Leesburg.
Yes, many shift manager positions in Leesburg, including at Five Guys, provide flexible shifts to accommodate various lifestyles. This flexibility is often highlighted to attract candidates balancing work with personal commitments.
Five Guys emphasizes hands-on team engagement and operational ownership during shifts, with perks like free meals and secret shopper bonuses. This creates a more involved and rewarding environment compared to some other local eateries.