Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
At Five Guys in Warminster, the Shift Lead actively shapes team morale by coaching and motivating crew members during shifts. This hands-on leadership fosters a positive environment that enhances productivity and ensures consistent delivery of quality food and service.
Handling peak hours with fluctuating customer flow and maintaining high food safety and cleanliness standards in Warminster’s busy environment are key challenges. Shift Leads must quickly adapt, delegate tasks efficiently, and resolve guest concerns promptly to keep operations smooth.
Beyond routine supervision, exceptional Shift Leads demonstrate strong communication to boost team cohesion, quick decision-making under pressure, and a proactive approach to training. These qualities elevate the customer experience and drive operational excellence.
Yes, the Shift Lead role is designed as a gateway to long-term management opportunities within Five Guys. It builds critical leadership experience, operational know-how, and mentorship skills essential for advancing to store management roles.
The $19.00 hourly wage aligns competitively with Warminster’s restaurant leadership pay scales, especially when factoring in tips and bonuses. This compensation package meets local living costs while rewarding hands-on leadership effectively.
Five Guys emphasizes a team-focused culture with weekly secret shopper bonuses and free meals, creating a supportive atmosphere distinct from many local chains. This approach encourages employee retention and a collaborative work environment.
Five Guys provides real-time feedback and structured performance reviews, coupled with hands-on mentorship. This helps Shift Leads in Warminster develop leadership skills and operational expertise, preparing them for higher roles within the company.
Warminster’s growing food service sector maintains steady demand for Shift Leads, with Five Guys often seeking candidates who can handle fast-paced shifts. The area’s competitive hiring landscape means prompt applications can improve chances significantly.
Five Guys stands out due to its competitive wages starting at $19/hour plus tips, a fun team environment, and clear advancement paths. Locally, it offers perks like secret shopper bonuses and comprehensive benefits, making it a top pick for shift leadership roles.
Unlike generalized shift lead roles, Five Guys combines operational oversight with direct team mentorship, fostering a positive culture. The role also includes specific incentives like weekly secret shopper bonuses and free meals, enhancing the overall employee experience.