Position Summary:
We are seeking an Assistant Operations Manager to help lead one of our Crunch locations. The AGM is responsible for supporting overall club operations, driving membership sales, developing staff, and ensuring members have an exceptional experience. This is an opportunity to grow your career with a company that values passion, performance, and fun.
Key Responsibilities:
- Help the General Manager in managing the daily operations and sales results.
- Assemble, employ, mentor, and enhance an effective sales staff to drive results.
- Drive revenue growth by acquiring new members, selling personal training services, and implementing local outreach programs.
- Deliver exceptional service to meet the needs and ensure the happiness of members.
- Administer scheduling, reporting, and regulatory compliance needs.
- Participate actively in local and community marketing initiatives to drive lead generation.
- Cultivate a positive, spirited, and collaborative environment among team members.
Qualifications:
- Well-documented experience in sales performance and customer satisfaction.
- Skilled in overseeing and cultivating a team's development.
- - Skilled in effective communication, organization, and time-management techniques.
- Exhibits a spirited, dynamic, and driven demeanor.
- Flexibility needed to work evenings and weekends, specifically on a Friday-Tuesday rotation.
- Zeal for health and progress in the workplace.
Compensation & Benefits:
- There is a possibility to secure a monthly bonus that exceeds $1,000
- The Commission on personal training package sales is under evaluation for potential updates
- Health benefits
- The 401(k) program, which can be accessed after one year of work, permits employees to set aside pre-tax income into a retirement account
- Benefit from a no-charge Crunch Fitness membership for free
- An energetic and group-focused professional environment that promotes enthusiasm and camaraderie
- Growth potential for professionals in a rapidly proliferating company
Why Join Us:
Crunch provides a work environment that is more than just a job, it's an opportunity to motivate others, achieve your career objectives, and thrive in a supportive and enjoyable setting. If you are ready to bring enthusiasm, dedication, and direction to the fitness field, we would be thrilled to welcome you to our team.
About Us:
In the domain of health and fitness, Crunch Fitness is recognized for its unique approach that merges the seriousness of working out with an element of entertainment, all underpinned by a philosophy of inclusivity. With a current network of 45+ gyms and plans for further expansion, Crunch is positioned as one of the fastest-growing fitness brands nationwide. The facilities are equipped with state-of-the-art machines for cardio and strength training, offer diverse group classes like Zumba and Yoga Body Sculpt, and foster a supportive and dynamic environment.
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Frequently Asked Questions
Crunch Fitness emphasizes a blend of high energy and inclusivity, making the Assistant Operations Manager's role uniquely focused on fostering both performance and fun. Unlike typical gyms, this role involves active community outreach and a spirited team environment, which sets it apart in Richmond’s competitive fitness market.
Thriving as an Assistant Operations Manager here means demonstrating dynamic communication, the ability to mentor sales teams effectively, and driving membership growth with enthusiasm. Adaptability to evening and weekend shifts and a passion for fitness culture are also vital in this vibrant Richmond gym setting.
Building strong sales acumen, team development expertise, and mastering regulatory compliance are critical. Enhancing community engagement skills and learning to optimize club operations can accelerate career advancement in the fitness industry, especially within expansive brands like Crunch Fitness.
Beyond standard health benefits and a 401(k), this position includes a free Crunch Fitness membership and the potential to earn monthly bonuses exceeding $1,000. The energetic team culture coupled with growth opportunities makes it an appealing role tailored to fitness professionals in Richmond.
Richmond’s diverse community presents opportunities for innovative local marketing and outreach to boost membership. However, balancing evening and weekend hours with community engagement demands adaptability, making operational leadership both challenging and rewarding in this locale.
Richmond’s growing fitness scene means moderate competition for operations roles, with employers seeking candidates who combine sales proficiency and strong team leadership. Demonstrating local market knowledge and flexibility around scheduling improves prospects in this evolving employment landscape.
In Richmond, Assistant Operations Managers typically earn between $50,000 and $65,000 annually, with added earning potential through monthly bonuses and commissions on personal training sales. Compensation reflects the role’s blend of operational and sales responsibilities in the fitness sector.
Crunch Fitness offers a growth-oriented environment with access to health benefits, bonus structures, and leadership development opportunities within a fast-expanding network. This supportive culture encourages upward mobility, unlike many competitors that provide limited advancement pathways.
The role integrates direct involvement in fitness programs, member engagement, and team motivation, making it ideal for those driven by health and wellness. Employees benefit from a free gym membership and participate in a culture that values both exercise and entertainment.
By overseeing daily operations and mentoring staff, the Assistant Operations Manager ensures high service standards and personalized attention for members. Their leadership directly influences member satisfaction, retention, and the gym’s reputation within Richmond’s competitive fitness market.