NexlintoShift Lead
Company : Five Guys
Location : Newnan, GA, 30265
Job Type : Full Time / Part Time
Date Posted : 9 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
Being an effective shift lead requires strong communication, quick decision-making, and the ability to motivate a diverse team. Emphasizing positivity, reliability, and adaptability helps maintain high food quality and customer service standards during busy shifts.
Shift leads manage crew assignments, oversee food prep quality, resolve guest concerns swiftly, and ensure cleanliness. Their role balances hands-on operational tasks with coaching team members to sustain smooth, efficient shifts throughout the day.
Shift leads in Newnan can anticipate starting pay around $19 per hour, often supplemented by tips and bonuses. Compensation packages may include benefits like medical and 401(k), reflecting local wage standards for restaurant leadership roles.
Five Guys emphasizes a team-oriented culture with weekly secret shopper bonuses and free meals during shifts. This contrasts with some competitors by focusing on mentorship and growth opportunities within the company alongside operational leadership.
Newnan's growing dining scene has increased demand for shift leads skilled in multitasking and team motivation. Employers prioritize candidates who demonstrate reliability and customer service excellence to keep pace with rising local competition.
Shift leads in Newnan may navigate a smaller labor pool, which can impact scheduling flexibility and team dynamics. However, the close-knit community atmosphere often fosters stronger relationships and tailored coaching opportunities.
Five Guys provides real-time feedback, structured performance reviews, and mentorship programs, encouraging shift leads to pursue advancement into higher management roles while fostering a fun, supportive workplace culture.
While formal certifications aren't always mandatory, knowledge of food safety protocols, strong communication, and prior leadership experience significantly improve a shift lead's ability to maintain quality and team productivity.
Five Guys fosters engagement by sharing secret shopper bonuses among shift teams and offering free meals, which boosts morale and encourages excellence. Their focus on a positive, collaborative environment helps retain motivated leaders.
The role sharpens operational oversight, team coaching, and customer service skills essential for restaurant management. Five Guys’ emphasis on growth and mentorship equips shift leads to transition smoothly into higher leadership positions.