Position Summary:
We are seeking an Assistant Operations Manager to help lead one of our Crunch locations. The AGM is responsible for supporting overall club operations, driving membership sales, developing staff, and ensuring members have an exceptional experience. This is an opportunity to grow your career with a company that values passion, performance, and fun.
Key Responsibilities:
- Help the General Manager in managing the daily operations and sales results.
- Assemble, employ, mentor, and enhance an effective sales staff to drive results.
- Drive revenue growth by acquiring new members, selling personal training services, and implementing local outreach programs.
- Deliver exceptional service to meet the needs and ensure the happiness of members.
- Administer scheduling, reporting, and regulatory compliance needs.
- Participate actively in local and community marketing initiatives to drive lead generation.
- Cultivate a positive, spirited, and collaborative environment among team members.
Qualifications:
- Well-documented experience in sales performance and customer satisfaction.
- Skilled in overseeing and cultivating a team's development.
- - Skilled in effective communication, organization, and time-management techniques.
- Exhibits a spirited, dynamic, and driven demeanor.
- Flexibility needed to work evenings and weekends, specifically on a Friday-Tuesday rotation.
- Zeal for health and progress in the workplace.
Compensation & Benefits:
- There is a possibility to secure a monthly bonus that exceeds $1,000
- The Commission on personal training package sales is under evaluation for potential updates
- Health benefits
- The 401(k) program, which can be accessed after one year of work, permits employees to set aside pre-tax income into a retirement account
- Benefit from a no-charge Crunch Fitness membership for free
- An energetic and group-focused professional environment that promotes enthusiasm and camaraderie
- Growth potential for professionals in a rapidly proliferating company
Why Join Us:
Crunch provides a work environment that is more than just a job, it's an opportunity to motivate others, achieve your career objectives, and thrive in a supportive and enjoyable setting. If you are ready to bring enthusiasm, dedication, and direction to the fitness field, we would be thrilled to welcome you to our team.
About Us:
In the domain of health and fitness, Crunch Fitness is recognized for its unique approach that merges the seriousness of working out with an element of entertainment, all underpinned by a philosophy of inclusivity. With a current network of 45+ gyms and plans for further expansion, Crunch is positioned as one of the fastest-growing fitness brands nationwide. The facilities are equipped with state-of-the-art machines for cardio and strength training, offer diverse group classes like Zumba and Yoga Body Sculpt, and foster a supportive and dynamic environment.
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Frequently Asked Questions
North Syracuse shows a growing demand for assistant operations managers within the fitness industry, driven by expanding brands like Crunch Fitness. Candidates with strong sales and team leadership skills often find multiple opportunities, but competition remains moderate due to the specialized nature of health club operations roles.
Crunch Fitness fosters a lively, inclusive work environment where collaboration and energy are prioritized. An Assistant Operations Manager here thrives by motivating staff, engaging members, and balancing operational efficiency with a fun and supportive atmosphere unique to the Crunch brand’s philosophy.
Key skills include dynamic communication to lead diverse teams, adeptness in sales strategies to boost memberships, and strong organizational talents for managing schedules and compliance. Flexibility with hours, especially evenings and weekends, is crucial to meet operational demands effectively.
Many professionals progress from assistant roles to general manager positions within fitness clubs or transition into regional operations leadership. Expanding expertise in sales growth, staff development, and community outreach can accelerate upward mobility in rapidly growing companies like Crunch Fitness.
An Operations Associate Manager often takes on broader responsibilities including strategic planning and cross-location coordination, while an assistant manager focuses more on day-to-day club operations and direct team oversight. The associate title usually implies a step closer to executive-level management.
The role requires active participation in community outreach and promotional activities tailored to North Syracuse demographics. This local engagement helps generate leads, drives membership sales, and builds brand presence, making marketing a hands-on aspect of daily operations.
Base compensation is competitive with regional standards, supplemented by a potential monthly bonus exceeding $1,000. Additional commissions from personal training package sales may further enhance income, reflecting performance-driven pay commonly seen in operations management roles within fitness clubs.
Yes, beyond standard health benefits and 401(k), Crunch provides a complimentary gym membership and cultivates a spirited, team-oriented work environment. These perks, combined with growth opportunities in a fast-expanding network, make the position appealing for motivated operations professionals.
Handling high member volumes demands quick decision-making, precise scheduling to optimize staff coverage, and maintaining exceptional service standards. Balancing sales initiatives with operational compliance under time pressure requires agility and strong interpersonal skills.
Limited public transit in North Syracuse means candidates often rely on personal vehicles, influencing punctuality and shift flexibility. Employers may consider commute times when scheduling, making proximity and reliable transportation key factors for sustained success in these roles.