Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
A top-performing Shift Lead at Five Guys exhibits strong communication, proactive problem-solving, and the ability to energize the team during busy shifts. Balancing operational oversight with hands-on support ensures high food quality and customer satisfaction in a dynamic environment.
Working as a Shift Lead here provides practical leadership experience, mentorship, and exposure to daily operational challenges. This foundation equips you with skills valuable for higher management positions, supported by Five Guys’ growth opportunities and internal promotion culture.
Daily tasks include coordinating crew assignments, maintaining food safety standards, resolving customer issues swiftly, and ensuring the restaurant's cleanliness and readiness. The role demands multitasking between leadership duties and active participation in service delivery.
Fort Lupton’s restaurant sector shows steady demand for Shift Leads, with several chains and independents hiring regularly. Competition is moderate, so candidates with prior leadership experience and strong customer service skills have an advantage locally.
The $19.00/hour starting pay at Five Guys is competitive for Fort Lupton, often matching or exceeding wages in neighboring towns. Combined with tips and bonuses, total earnings can be attractive relative to regional standards for restaurant supervisory roles.
While formal certifications aren’t always mandatory, food safety and hygiene training credentials can boost employability. Local employers often favor candidates with proven leadership experience and knowledge of state health regulations.
Five Guys emphasizes a team-oriented atmosphere with real-time feedback, free meals during shifts, and shared bonuses from secret shopper programs. This supportive environment fosters both personal growth and enjoyable daily work experiences.
Five Guys Shift Leads are empowered to directly influence customer satisfaction through hands-on coaching and swift problem resolution while simultaneously managing back-of-house tasks. This dual focus ensures seamless service and high-quality food delivery.
The position combines frontline leadership with mentorship, offering competitive pay and bonus incentives unique to Five Guys. It also provides a clear pathway for career advancement within a well-known brand recognized for quality and team culture.
Yes, Five Guys offers ongoing mentorship, performance reviews, and growth opportunities designed to develop leadership skills. Shift Leads receive real-time feedback to refine their management capabilities and prepare for future advancement.