NexlintoGeneral Manager
Company : Five Guys
Location : Brookfield, CT, 06804
Job Type : Full Time / Part Time
Date Posted : 4 February 2026
General Manager
Company: Five Guys Burgers and Fries
Company Overview:
Five Guys Burgers and Fries is one of America's most successful and beloved hamburger concepts — ranked the #1 burger in the U.S. by Zagat. While our food gets the headlines, it's our people-first culture that makes the real difference. At Five Guys, both crew members and managers are cross-trained to work every position in the restaurant, creating a high-energy, collaborative, and fun work environment.
With an open kitchen layout, we bring the guest experience right into the action — it's loud, fast, and filled with team communication.
What It Takes to Be a Five Guys General Manager:
- People & Leadership Skills: Can you inspire and motivate others? This is the #1 trait we seek. Great leadership creates great teams.
- High Energy & Stamina: Our kitchens are fast-paced and physically active environments. Being on your feet and staying energized is a must.
- Adaptability: You'll manage a rotating crew and shift roles constantly throughout the day.
- Communication: Real-time, vocal collaboration is essential — we rely on strong team communication to keep things moving.
- Love of Food & Music: We make amazing burgers to the sounds of classic rock. A good vibe is part of our culture — and yes, singing along is encouraged!
- Team Mindset: Our best managers always put the team first and lead with humility.
Responsibilities:
- Oversee financial performance, including inventory control and cost management.
- Lead crew assignments, coaching, and performance during all shifts.
- Foster outstanding customer experiences through proactive service and problem-solving.
- Own the full shift operations, ensuring everything runs smoothly from open to close.
- Work a combination of both opening and closing shifts:
- Morning: 8:00 AM – 4:00 PM
- Afternoon/Evening: 3:00 PM – 11:00 PM
Qualifications:
- Minimum 18 years of age
- High school diploma required; some college or continuing education is a plus
- 1–2 years of leadership experience, ideally in a restaurant or customer-facing business
- Previous experience in food service strongly preferred
- ServeSafe Certification is a plus
- Strong, reliable professional references — from both supervisors and former direct reports
Perks & Benefits:
- Competitive base pay
- Quarterly bonus program based on restaurant performance
- Career advancement opportunities with a rapidly growing brand
- Dynamic and supportive team culture
- Ongoing training and leadership development
Ready to Lead the Team?
At Five Guys, you'll find a role where passion, leadership, and hustle come together in a fast-paced, rewarding environment. Bring your energy, grow with us, and help us deliver legendary burgers — every single day.
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Frequently Asked Questions
In Brookfield, General Managers thrive by showing motivational energy, adaptability to fast-paced environments, and excellent communication skills. These traits help manage dynamic teams in hospitality settings like Five Guys, ensuring smooth operations and positive customer experiences in competitive local markets.
Five Guys General Managers juggle hands-on team leadership and operational oversight in a high-energy, open-kitchen environment. Unlike many roles, they actively rotate through positions, fostering close crew collaboration while maintaining financial controls and customer satisfaction.
Many Brookfield-based General Managers progress into regional management or corporate leadership within restaurant chains. The skills gained in inventory control, team coaching, and customer service at Five Guys provide a strong foundation for broader hospitality or retail management roles.
At Five Guys, enthusiasm for both food quality and a lively atmosphere is vital. General Managers who embrace the brand’s energetic vibe, including classic rock tunes, foster a positive team spirit that enhances employee engagement and customer enjoyment.
While not mandatory, certifications like ServSafe are highly regarded in the Brookfield area, boosting a General Manager’s credibility in food safety and compliance. Such credentials can give candidates an edge in this locally competitive hospitality market.
General Managers in Brookfield’s fast-food industry, like Five Guys, generally earn between $50,000 and $65,000 annually, including performance bonuses. This reflects local cost of living and the demanding nature of managing multi-shift operations.
Absolutely, Five Guys supports career growth through leadership development programs and opportunities to move into regional management roles. Brookfield-based General Managers benefit from a growing brand that values internal advancement.
Managing a Five Guys in Brookfield involves balancing fast-paced customer service with fluctuating local demand and staffing shifts. Navigating these dynamics requires strong real-time communication and stamina to maintain team morale across busy opening and closing shifts.
Teamwork is central at Five Guys, with General Managers leading by example—rotating through roles and encouraging open communication. This approach creates a vibrant work environment where crew members are cross-trained, boosting flexibility and operational efficiency.
Brookfield’s growing dining scene fuels steady demand for skilled General Managers, particularly in popular chains like Five Guys. Candidates with proven leadership and food service experience are highly sought after to sustain quality amid local competition.