NexlintoShift Lead
Company : Five Guys
Location : Chatham, NJ, 07928
Job Type : Full Time / Part Time
Date Posted : 6 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
Recent Jobs
Top searches
Employment opportunities at Five Guys
Jobseekers are also searching for
Searches you may like
Trending searches in Chatham, NJ
Popular Searches for Shift Lead
Frequently Asked Questions
At Five Guys in Chatham, NJ, a Shift Lead navigates a fast-paced restaurant environment with a strong team culture. Compared to other regions, local customer preferences and community dynamics shape daily operations, making leadership here a unique blend of hands-on coaching and community engagement.
Candidates with prior leadership experience in fast-food or busy dining spots and strong communication skills tend to excel. In Chatham, employers value adaptability and a proactive mindset to handle diverse teams and maintain high-quality food standards under pressure.
Starting as a Shift Lead can open doors to management roles within Five Guys and the broader restaurant industry. Demonstrating operational excellence and team mentorship in Chatham’s competitive market often leads to opportunities like Assistant Manager or Store Manager positions.
Third shifts often require Shift Leads to handle smaller teams while maintaining service and safety standards solo. In Chatham, managing late-night crowds and balancing fatigue with operational efficiency demands sharp multitasking and leadership resilience.
Besides $19/hour starting pay, Shift Leads enjoy weekly secret shopper bonuses, complimentary meals, and a supportive team culture. Benefits like medical and 401(k) eligibility further enhance the compensation, making the role rewarding both financially and professionally.
Five Guys offers real-time feedback, performance reviews, and mentorship tailored to Shift Leads. This hands-on development approach in Chatham helps leaders refine coaching techniques and operational oversight, accelerating their path toward higher management roles.
Chatham’s foodservice market sees consistent demand for capable Shift Leads, especially at popular chains like Five Guys. Competition remains moderate, with candidates who showcase leadership and reliability standing out amid a steady flow of applicants.
Chatham’s relatively higher living costs mean Shift Leads often negotiate for competitive wages around $19/hour plus bonuses. This compensation helps offset expenses, aligning with regional standards for skilled supervisory roles in the hospitality sector.
A Shift Lead uniquely balances operational oversight with team motivation and customer issue resolution. Unlike line or support leads focusing on specific tasks, Shift Leads manage overall shift performance, cleanliness, and team dynamics to ensure seamless service.
Five Guys emphasizes a fun, team-oriented atmosphere where Shift Leads actively foster positivity and accountability. Unlike some brands with rigid protocols, this role encourages hands-on leadership and direct impact on guest satisfaction within each shift.