NexlintoShift Lead
Company : Five Guys
Location : Grayson, GA, 30017
Job Type : Full Time / Part Time
Date Posted : 9 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
Taking charge as a Shift Lead at Five Guys in Grayson means hands-on leadership in a fast-paced environment, sharpening skills like crew coaching, operations oversight, and customer engagement. This experience is a solid stepping stone toward higher management positions within the restaurant industry.
Successful Shift Leads foster positivity and cooperation by setting clear expectations, recognizing efforts, and encouraging open communication. In a casual dining spot like Five Guys, motivating diverse team members while maintaining high service pace is crucial for smooth shift operations.
Shift Leads often juggle staffing adjustments, guest concerns, and quality control simultaneously. Proactive problem-solving, real-time delegation, and staying calm under pressure help maintain workflow efficiency and guest satisfaction throughout the shift.
Shift Leads at Five Guys in Grayson start with a base pay around $19/hour, enhanced by tips and weekly secret shopper bonuses shared among the shift team. This pay setup rewards both leadership and frontline service excellence.
Grayson’s growing foodservice market shows steady demand for shift supervisors, especially in popular chains like Five Guys. While competition exists, motivated candidates with previous leadership experience often find openings regularly.
Grayson’s suburban layout typically allows manageable commutes, but peak hours can impact travel times. Prospective Shift Leads should evaluate shift schedules against local traffic flows to optimize punctuality and work-life balance.
Five Guys emphasizes a hands-on leadership style where Shift Leads actively coach and mentor crew members, maintain store readiness, and uphold food quality. This approach blends operational oversight with fostering a fun, team-oriented culture.
At Five Guys, Shift Leads receive ongoing feedback and mentorship, with clear routes to management roles. The company supports internal promotions, making this position a launchpad for those eager to advance within the brand.
Yes, Shift Leads play a pivotal role in both opening and closing duties, ensuring that operational standards for cleanliness, organization, and readiness are met to guarantee smooth transitions between shifts.