NexlintoShift Lead
Company : Five Guys
Location : Blaine, MN, 55014
Job Type : Full Time / Part Time
Date Posted : 8 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
Taking on the shift lead role at Five Guys in Blaine offers hands-on leadership experience in a fast-paced restaurant setting. It’s designed as a stepping stone toward management, with mentorship and real-time feedback that help build skills for future supervisory or managerial positions within the company or industry.
Managing a shift in Blaine means adapting to local customer preferences and high service expectations. Shift leads must coordinate team efforts efficiently during peak hours while maintaining strict food safety and cleanliness standards, balancing operational demands with a welcoming atmosphere specific to the community.
Effective shift leads exhibit strong communication, conflict resolution, and motivational skills. They lead by example, fostering teamwork under pressure, and ensure consistent quality. In restaurant settings, adaptability and a positive attitude are vital to maintain smooth operations and customer satisfaction.
Shift leads at Five Guys in Blaine start at $19.00 per hour, with additional income through tips and weekly secret shopper bonuses. This blend of base pay and performance incentives rewards leadership quality and team success, making compensation competitive for the local food service market.
At Five Guys, shift leads receive real-time feedback and mentorship to juggle operational management with coaching responsibilities. The company promotes a team-oriented culture, ensuring leaders have resources and support to maintain high standards while developing crew members’ skills.
Unlike retail or technical leads, Five Guys’ shift leads focus on food quality, guest experience, and frontline team motivation within a fast-food context. The role demands hands-on involvement in daily restaurant operations and immediate problem-solving in a customer-centric environment.
Blaine’s vibrant food service sector creates steady demand for shift leads, though competition can increase due to local candidates seeking leadership roles. Employers typically look for prior experience and strong interpersonal skills, making preparation and relevant credentials beneficial for applicants.
While not always mandatory, certifications in food safety and customer service, often offered through Blaine community colleges or local health departments, improve a shift lead’s employability. These credentials demonstrate commitment to quality and regulatory compliance valued by employers like Five Guys.
Shift leads oversee daily crew assignments, ensure food safety compliance, and maintain store cleanliness. They also handle customer concerns promptly and support opening and closing tasks, all while motivating the team to deliver excellent service and meet operational performance goals.
The position demands leading by example through active participation in food prep, customer service, and sanitation alongside managing the crew. This hybrid approach cultivates respect, team cohesion, and operational excellence, crucial in the fast-paced restaurant environment of Five Guys.