NexlintoOil Change Assistant Manager
Company : Driven Brands
Location : Willoughby, OH, 44096
Job Type : Full Time / Part Time
Date Posted : 11 February 2026
Job Description
An Assistant Shop Manager is a hands-on leader who helps drive daily shop operations, deliver outstanding customer service, and support team development in a fast-paced automotive service environment. The Assistant Shop Manager plays a key role in ensuring vehicles are serviced efficiently, customers are satisfied, and team members are working safely and productively. This role combines leadership, operations, and light automotive service responsibilities, making the Assistant Shop Manager essential to shop success.
As an Assistant Shop Manager, you help oversee workflow, coach team members, and maintain service quality standards. The Assistant Shop Manager steps into leadership duties when the Shop Manager is unavailable, ensuring smooth operations and a positive customer experience. A successful Assistant Shop Manager is energetic, customer-focused, and motivated to grow within a performance-driven culture. Paid training is provided, so prior automotive experience is helpful but not required.
Key Responsibilities:
The Assistant Shop Manager will
Provide excellent customer service and process service payments
Support daily shop operations and run the floor during busy periods
Ensure each vehicle service is completed accurately and safely
Assist with opening and closing procedures
Monitor, count, and adjust inventory levels
Train and mentor new team members
Perform oil changes, filter replacements, and light vehicle maintenance
Maintain cleanliness of service bays, office areas, and customer spaces
Ensure safety procedures and service standards are followed
What You'll Gain:
Paid training and skill development
Competitive hourly pay plus bonus opportunities
Free oil changes as an employee perk
Paid time off for eligible employees
Health, vision, and dental insurance options
401(k) company match
Fast-track advancement opportunities
Requirements and Qualifications:
To succeed as an Assistant Shop Manager, candidates must
Be able to lift up to 50 pounds
Safely move in and out of a shallow service pit
Stand, walk, bend, and perform physical tasks for extended periods
Work in hot or cold conditions when needed
Have reliable transportation
Demonstrate leadership potential, teamwork, and a positive attitude
The Assistant Shop Manager role offers a strong pathway to leadership in automotive service. If you enjoy working with people, leading teams, and gaining hands-on technical skills, this opportunity provides growth, stability, and career momentum.
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Frequently Asked Questions
Driven Brands emphasizes hands-on leadership for their Oil Change Assistant Managers, blending technical oil change tasks with team coaching and operational oversight. This hybrid role in Willoughby allows you to step into shop management, making it more dynamic than purely supervisory positions found elsewhere.
Managing workflow during peak hours and ensuring safety protocols in a busy Willoughby shop demands quick decision-making and multitasking. Balancing customer service, inventory adjustments, and team mentoring under pressure defines the daily landscape for this role.
Absolutely, as Driven Brands offers paid training tailored to newcomers. Enthusiasm for leadership, teamwork, and learning technical skills are key. The role’s design supports growth from entry-level knowledge to hands-on expertise within the Willoughby location.
In Willoughby, the typical hourly wage for an Oil Change Assistant Manager ranges from $16 to $20, often supplemented by performance bonuses. Driven Brands also provides benefits like paid time off and insurance, enhancing overall compensation.
Willoughby features moderate competition for oil change assistant manager positions, with several local shops and franchises hiring regularly. Compared to larger Ohio cities, demand here is steady, offering good opportunities for candidates with leadership potential.
While no mandatory certifications are required for this role, familiarity with Ohio’s automotive safety regulations and basic OSHA standards is advantageous. Willoughby employers value candidates who proactively understand local compliance nuances.
Driven Brands fosters growth by providing paid training and fast-track promotion opportunities. The position builds leadership and technical skills essential for moving into shop manager or broader operations roles within their automotive service network.
Yes, employees enjoy free oil changes, competitive pay plus bonuses, and comprehensive benefits including health and 401(k) plans. These perks contribute to job satisfaction and retention within the Driven Brands Willoughby team.
Applicants should be prepared for physical tasks like lifting up to 50 pounds, navigating service pits, and working in varying temperatures. The role requires stamina to stand, bend, and maintain productivity during busy shop hours.
Driven Brands expects assistant managers to actively engage customers by ensuring smooth service payments and satisfaction. This customer-centric approach strengthens brand loyalty while maintaining operational efficiency in their Willoughby location.