NexlintoShift Lead
Company : Five Guys
Location : Harrisburg, NC, 28075
Job Type : Full Time / Part Time
Date Posted : 6 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
Recent Jobs
Top searches
Employment opportunities at Five Guys
Jobseekers are also searching for
Searches you may like
Trending searches in Harrisburg, NC
Popular Searches for Shift Lead
Frequently Asked Questions
In Harrisburg's fast-paced environment, a Shift Lead at Five Guys energizes the crew by assigning clear roles and maintaining high morale. They balance operational demands with customer interaction, ensuring each team member stays motivated and the service quality remains consistent even at peak hours.
Second shift leaders often juggle closing duties alongside maintaining service standards. They must monitor food safety, manage unexpected staffing gaps, and handle last-minute guest concerns, all while preparing the team for a smooth transition to closing and next-day operations.
Success hinges on clear communication, adaptability under pressure, and a proactive approach to problem-solving. A Shift Lead should inspire teamwork, uphold stringent quality standards, and consistently model positive attitudes to motivate crew members throughout their shift.
This position offers hands-on management experience through supervising daily operations and mentoring staff. It builds skills in decision-making and performance management, making it an ideal foundation for those aiming to climb the leadership ladder within the restaurant industry.
Harrisburg has seen steady demand for shift-level managers due to growing fast-food chains. Candidates with prior leadership experience and strong communication skills tend to stand out, as local businesses prioritize dependable team leads who can maintain high service standards.
While formal certifications aren't mandatory, food safety training and prior supervisory experience in fast-paced environments are highly valued. Candidates familiar with local health regulations and possessing basic leadership credentials typically have an edge in the hiring process.
Five Guys offers competitive base pay starting at $19/hour, plus tips and bonuses, along with free meals during shifts. Compared to other local eateries, these benefits, combined with a supportive culture and growth opportunities, make it an attractive option for aspiring leaders.
Shift Leads in food service focus extensively on real-time team coordination, food quality, and customer interaction, contrasting with the often product or tech-centric leadership in retail or technical roles. The pace and immediacy of operational demands require hands-on, rapid decision-making.
Five Guys fosters growth through mentorship programs, regular performance feedback, and transparent promotion pathways. Shift Leads receive ongoing coaching to enhance leadership capabilities, preparing them for broader management responsibilities in a collaborative environment.
The role offers a starting rate of $19.00 per hour, complemented by tips and bonuses. This pay aligns well with Harrisburg’s market rates for supervisory restaurant roles, reflecting the company’s commitment to competitive compensation amid regional cost-of-living considerations.