NexlintoShift Lead
Company : Five Guys
Location : Maplewood, MN, 55106
Job Type : Full Time / Part Time
Date Posted : 8 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
Maplewood's food service sector shows steady demand for Shift Leads, especially in popular chains like Five Guys. Local competition is moderate, with employers favoring candidates who combine leadership skills with hands-on experience managing fast-paced shifts.
While formal certifications aren't mandatory for Shift Leads in Maplewood, courses in food safety and team management can boost employability. Employers often value candidates with practical knowledge of health regulations and crew coordination.
Shift Leads at Five Guys juggle team coordination, maintaining food quality, and quick resolution of guest concerns. Balancing fast-paced order flow while motivating crew members demands strong communication and problem-solving abilities.
Key skills include leadership under pressure, clear communication, and a thorough understanding of restaurant operations. Demonstrating initiative and reliability often accelerates advancement into Shift Lead roles.
Shift Leads at Five Guys in Maplewood typically start at $19.00/hour, complemented by tips and bonuses. This pay is competitive locally, often surpassing entry-level supervisor wages at comparable fast-casual restaurants.
Five Guys promotes from within, providing mentorship and performance reviews that help Shift Leads advance into store management. The company’s culture supports skill development, making it ideal for long-term career progression.
Five Guys fosters a team-oriented, fun environment where Shift Leads are encouraged to lead by example. This positive atmosphere enhances crew collaboration and makes managing busy shifts more rewarding.
Shift Leads oversee shift operations, assign tasks, ensure food safety standards, and handle guest issues. Unlike crew members, they bear accountability for overall shift performance and team morale.
Five Guys in Maplewood offers multiple shift times, including first and second shifts. Shift Leads must adapt their leadership style to each period’s unique pace and team dynamics, influencing workload and customer flow.
Job seekers can explore Five Guys’ career site, local job boards, or platforms like Indeed to find Shift Lead positions near Maplewood. Applying early enhances chances, especially during peak hiring seasons.