General Manager
Company: Five Guys Burgers and Fries
Company Overview:
Five Guys Burgers and Fries is one of America's most successful and beloved hamburger concepts — ranked the #1 burger in the U.S. by Zagat. While our food gets the headlines, it's our people-first culture that makes the real difference. At Five Guys, both crew members and managers are cross-trained to work every position in the restaurant, creating a high-energy, collaborative, and fun work environment.
With an open kitchen layout, we bring the guest experience right into the action — it's loud, fast, and filled with team communication.
What It Takes to Be a Five Guys General Manager:
- People & Leadership Skills: Can you inspire and motivate others? This is the #1 trait we seek. Great leadership creates great teams.
- High Energy & Stamina: Our kitchens are fast-paced and physically active environments. Being on your feet and staying energized is a must.
- Adaptability: You'll manage a rotating crew and shift roles constantly throughout the day.
- Communication: Real-time, vocal collaboration is essential — we rely on strong team communication to keep things moving.
- Love of Food & Music: We make amazing burgers to the sounds of classic rock. A good vibe is part of our culture — and yes, singing along is encouraged!
- Team Mindset: Our best managers always put the team first and lead with humility.
Responsibilities:
- Oversee financial performance, including inventory control and cost management.
- Lead crew assignments, coaching, and performance during all shifts.
- Foster outstanding customer experiences through proactive service and problem-solving.
- Own the full shift operations, ensuring everything runs smoothly from open to close.
- Work a combination of both opening and closing shifts:
- Morning: 8:00 AM – 4:00 PM
- Afternoon/Evening: 3:00 PM – 11:00 PM
Qualifications:
- Minimum 18 years of age
- High school diploma required; some college or continuing education is a plus
- 1–2 years of leadership experience, ideally in a restaurant or customer-facing business
- Previous experience in food service strongly preferred
- ServeSafe Certification is a plus
- Strong, reliable professional references — from both supervisors and former direct reports
Perks & Benefits:
- Competitive base pay
- Quarterly bonus program based on restaurant performance
- Career advancement opportunities with a rapidly growing brand
- Dynamic and supportive team culture
- Ongoing training and leadership development
Ready to Lead the Team?
At Five Guys, you'll find a role where passion, leadership, and hustle come together in a fast-paced, rewarding environment. Bring your energy, grow with us, and help us deliver legendary burgers — every single day.
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Frequently Asked Questions
At Five Guys Saraland, a general manager must juggle inspiring a diverse crew while managing rapid service demands. This includes active communication, motivating staff on rotating shifts, and maintaining high energy throughout busy hours, ensuring both team cohesion and seamless restaurant flow.
General managers at Five Guys often advance through expanded regional responsibilities or higher-tier managerial positions. The company promotes from within, offering leadership development and bonuses that reward operational success, making it a fertile environment for career growth in restaurant management.
Success hinges on strong leadership that energizes teams, adaptability to shifting roles, and sharp communication skills. Additionally, a genuine passion for food culture and teamwork fosters an engaging atmosphere, crucial for driving both employee satisfaction and exceptional guest experiences.
Saraland's food service market is growing steadily, with increased demand for managers who can handle dynamic teams and fast service turnover. Candidates with local experience and ServSafe certification tend to stand out, reflecting regional emphasis on compliance and community engagement.
Saraland's moderate cost of living aligns with competitive salaries for general managers, typically ranging between $50,000 and $65,000 annually. Five Guys supplements base pay with bonuses tied to restaurant performance, making compensation attractive relative to local economic standards.
Five Guys fosters a people-first culture where managers lead by example and prioritize team camaraderie. Unlike more corporate settings, this environment encourages managers to engage actively with crew members, promoting cross-training and creating a lively, music-infused workplace vibe.
Five Guys’ general manager role is uniquely hands-on, blending operational oversight with direct crew engagement in a fast-paced food service context. Unlike retail or healthcare, it demands stamina for physical activity and real-time problem-solving on the restaurant floor.
Opening shifts require ramping up the team and preparing inventory for the day, emphasizing organization and energy early on. Closing shifts focus on wrapping up operations, managing cash, and coaching performance, demanding attention to detail and the ability to motivate tired staff.
General managers at Five Guys in Saraland typically earn between $52,000 and $62,000 annually. This includes a competitive base salary plus quarterly bonuses linked to restaurant performance, reflecting both local market standards and the brand’s commitment to rewarding leadership excellence.
Yes, Five Guys provides ongoing leadership development programs designed to refine management abilities and operational expertise. While ServSafe certification is a plus, the company emphasizes hands-on training combined with mentorship to cultivate effective general managers.