NexlintoShift Lead
Company : Five Guys
Location : Newark, NJ, 07198
Job Type : Full Time / Part Time
Date Posted : 6 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
In Newark's fast-paced food scene, a shift lead thrives by demonstrating clear communication, quick decision-making, and motivating team members to maintain high service and food quality standards throughout the shift.
Shift leads often progress by mastering operational oversight, building strong team leadership skills, and consistently meeting performance goals, which opens doors to management roles and broader operational responsibilities.
Shift leads juggle crew coordination, ensure food safety compliance, address customer concerns swiftly, and maintain cleanliness and organization—all while driving a positive, productive team atmosphere.
Five Guys emphasizes a team-oriented culture with perks like free meals on shift and secret shopper bonuses, fostering an engaging environment that values both leadership growth and hands-on operational involvement.
This position requires juggling guest satisfaction while managing crew tasks and store readiness, ensuring food quality and cleanliness never falter even during peak hours.
Shift leads in Newark at Five Guys start around $19.00 per hour base pay, supplemented by tips, bonuses like secret shopper rewards, and benefits, making total compensation competitive locally.
Newark's bustling hospitality sector maintains steady demand for shift leads, especially those who can manage high-volume service while upholding food quality and team morale.
Applicants should evaluate Newark’s traffic patterns and public transit options, as flexible shift schedules may require travel during peak or late hours, affecting commute convenience.
Exceptional shift leads combine strong organizational skills, adaptability under pressure, motivational leadership, and a commitment to high standards in food safety and customer experience.
The role offers mentorship, real-time feedback, and hands-on experience with operational leadership, creating a clear path for shift leads to transition into broader management within the company.