NexlintoShift Lead
Company : Five Guys
Location : Roseville, CA, 95747
Job Type : Full Time / Part Time
Date Posted : 8 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
Effective communication, motivating diverse teams, and hands-on involvement in daily operations define a successful Shift Lead at Five Guys. Balancing food quality standards with team morale ensures smooth shifts and a positive guest experience, which is vital in fast-paced restaurant environments.
This role offers direct mentorship, real-time performance feedback, and opportunities to oversee shifts, providing practical leadership experience. The position serves as a stepping stone toward higher management roles within Five Guys or the broader hospitality industry.
Unlike some retail leads, a Shift Lead at Five Guys is deeply engaged in operational tasks like food safety, crew coaching, and store readiness, blending hands-on work with leadership. This contrasts with more administrative or technical leadership roles that might focus less on direct team interaction.
At $19 per hour plus tips and bonuses, Five Guys offers a competitive wage aligned with Roseville’s restaurant shift lead market. Factoring in benefits and meal perks, the total compensation makes it a strong option for local candidates seeking growth in food service leadership.
Five Guys emphasizes a supportive, team-oriented atmosphere, requiring Shift Leads to foster cooperation and positivity. This culture shapes daily tasks by promoting mentorship, collaborative problem-solving, and maintaining a fun environment while upholding high operational standards.
Roseville’s competitive hospitality market demands Shift Leads to efficiently handle staffing shortages and peak hours. Additionally, the local emphasis on food safety and customer service requires leaders to adapt quickly while maintaining compliance and guest satisfaction.
Beyond standard pay, Five Guys Shift Leads in Roseville enjoy weekly secret shopper bonuses shared among the shift team, free meals each shift, and access to comprehensive benefits like dental and 401(k), enhancing overall job satisfaction beyond typical fast-food leadership roles.
Five Guys encourages Shift Leads to address guest concerns promptly and professionally with a hands-on approach, leveraging real-time feedback to improve service quality. This direct involvement contrasts with some venues where complaints might be escalated rather than resolved on shift.
Candidates should emphasize prior leadership in fast-paced food service, strong communication, team motivation capabilities, and a commitment to food safety. Showcasing adaptability and eagerness to grow aligns well with Five Guys’ promotion-focused culture.
While Starbucks or Walgreens Shift Leads might focus more on retail operations or customer transactions, Five Guys Shift Leads balance restaurant-specific duties like food preparation oversight, team training, and shift performance metrics, requiring a hybrid of hospitality and leadership skills.