NexlintoShift Lead
Company : Five Guys
Location : Bolton, CT, 06043
Job Type : Full Time / Part Time
Date Posted : 8 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
Bolton, CT hosts a moderately competitive market for shift leadership positions, especially in fast-food chains and retail sectors. Candidates with proven team management skills and customer-centric approaches often stand out, increasing their chances of securing roles like the Shift Lead at Five Guys.
Shift Leads in Bolton often navigate balancing local customer expectations with team dynamics, particularly in busy hours. Adapting to seasonal demand shifts and maintaining high food safety standards are key challenges unique to this area’s vibrant food service industry.
Strong communication, leadership experience in fast-paced environments, and a knack for motivating diverse teams distinguish successful shift leads. Familiarity with food safety protocols and a commitment to operational excellence are also critical to excel in roles like these.
A shift lead usually juggles overseeing crew assignments, ensuring food quality, managing customer service issues, and maintaining store cleanliness. Leading by example and fostering a cooperative team atmosphere are daily priorities that keep operations running smoothly.
Five Guys emphasizes hands-on leadership with real-time feedback and mentorship, promoting growth beyond supervision. Unlike some chains, their shift leads benefit from competitive base pay plus tips and bonuses, along with comprehensive benefits supporting long-term career development.
Five Guys offers shift leads growth opportunities through structured mentorship, performance reviews, and internal promotions. This encourages a clear pathway from shift leadership into management roles, fostering skill development tailored to restaurant operations and leadership.
Shift Leads at Five Guys in Bolton typically start around $19.00 per hour, supplemented by tips and potential bonuses. This competitive compensation reflects local wage standards for restaurant leadership roles, balancing hourly pay with performance incentives.
While prior leadership experience in fast-paced food service environments strengthens an application, Five Guys values strong communication and a positive attitude highly. Demonstrating initiative and a willingness to learn can also open doors for motivated candidates.
Certifications like Food Handler or ServSafe are advantageous in Bolton's food service sector, enhancing credibility in food safety compliance. While not always mandatory, possessing such credentials can give applicants an edge when pursuing shift lead roles.
Five Guys offers a unique blend of competitive wages, team bonuses, and a supportive culture compared to other local shift lead roles. This combination often leads to a more engaging work environment and clear advancement tracks, appealing to those seeking long-term growth.