Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
Working as a shift lead at Five Guys in Marysville brings a unique blend of community-focused teamwork and hands-on operational leadership. The role emphasizes coaching in a fast-paced environment while benefiting from local customer preferences and competitive pay specific to the Pennsylvania restaurant scene.
Starting as a shift lead can pave the way toward management roles within Five Guys or the broader food service industry. This position builds leadership skills, operational insight, and team management experience essential for supervisory and restaurant management careers.
Success as a shift lead hinges on strong communication, quick problem-solving, and motivating a diverse team. Mastery in maintaining food quality standards and handling guest concerns efficiently also sets top performers apart in fast-paced restaurant environments.
Five Guys supports shift leads through competitive hourly wages starting at $19, plus tips and bonuses like weekly secret shopper rewards. Additional benefits include free meals, a supportive workplace culture, and access to healthcare and 401(k) plans, improving both job satisfaction and retention.
Shift leads in Marysville at Five Guys typically start around $19.00 per hour, complemented by tips and performance bonuses. This wage aligns with regional food service leadership pay scales, reflecting the role's responsibilities and local cost of living.
Marysville exhibits moderate demand for shift leads, especially in popular chains like Five Guys. While competition exists, candidates with prior leadership experience and strong interpersonal skills tend to stand out, benefiting from steady restaurant growth in the area.
At Five Guys, shift leads engage deeply with team coaching and quality control, fostering a positive atmosphere distinct from more assembly-line focused roles. The emphasis on mentorship and real-time feedback differentiates the experience compared to other local fast food operations.
Marysville's peak dining hours demand shift leads to balance rapid service with high food quality standards. Managing diverse crew dynamics and promptly resolving guest issues under pressure are crucial skills to maintain operational smoothness during these spikes.
Absolutely. The shift lead role is designed as a springboard to higher management levels within Five Guys. It provides hands-on leadership experience, exposure to operational strategy, and access to mentorship, all valuable for career advancement in hospitality.
Yes, Five Guys provides structured mentorship and ongoing performance reviews for shift leads, fostering skill development and leadership growth. This support helps employees adapt quickly to responsibilities and prepares them for future managerial roles within the company.