NexlintoShift Lead
Company : Five Guys
Location : Fair Haven, NJ, 07704
Job Type : Full Time / Part Time
Date Posted : 6 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
Fair Haven's hospitality sector is growing steadily, making Shift Lead positions increasingly sought after. Candidates with leadership experience in fast-paced environments stand out, especially those demonstrating strong communication and team management skills, which align well with local employer expectations.
Managing shifts at Five Guys in Fair Haven involves balancing high customer volume during peak hours with maintaining food safety and quality standards. Shift Leads must quickly resolve guest concerns while motivating a diverse crew, all within a community known for its friendly yet busy dining scene.
While not always mandatory, Fair Haven restaurants highly value certifications like ServSafe Food Protection Manager, which demonstrate a commitment to food safety. Possessing such credentials can enhance a Shift Lead's candidacy by ensuring compliance with state health regulations.
Mastering team leadership, multitasking under pressure, and clear communication are vital. Additionally, understanding food safety guidelines and cultivating a positive work atmosphere help Shift Leads drive operational efficiency and guest satisfaction in dynamic restaurant environments.
Five Guys offers hands-on experience in crew supervision, operational oversight, and customer service excellence. This combination equips Shift Leads with practical leadership skills and real-time feedback, paving the way for advancement into broader managerial positions within the hospitality industry.
During peak times, a Shift Lead coordinates staff assignments, ensures food prep meets quality standards, addresses customer issues promptly, and maintains cleanliness. This role demands dynamic problem-solving and the ability to keep the team motivated and organized under pressure.
Five Guys emphasizes a team-oriented culture with weekly secret shopper bonuses and free meals, fostering motivation. Shift Leads here benefit from mentorship and clear growth pathways, setting it apart from other chains that may offer less structured support and reward systems.
Employees enjoy a competitive base wage starting at $19.00/hour plus tips, comprehensive health benefits, and a 401(k) plan. The company also promotes internal advancement and provides continuous feedback, helping Shift Leads build a sustainable career in restaurant management.
Starting pay typically begins around $19.00 per hour, with additional income from tips and bonuses such as the weekly secret shopper incentive. This compensation package reflects Fair Haven's market rates for experienced shift supervisory roles in fast-casual dining.
Employers prioritize candidates with prior leadership experience in food service, excellent interpersonal skills, and a proactive attitude. Demonstrated ability to manage diverse teams and maintain high operational standards is crucial for securing Shift Lead positions locally.