Position Summary:
We are seeking an Assistant Operations Manager to help lead one of our Crunch locations. The AGM is responsible for supporting overall club operations, driving membership sales, developing staff, and ensuring members have an exceptional experience. This is an opportunity to grow your career with a company that values passion, performance, and fun.
Key Responsibilities:
- Help the General Manager in managing the daily operations and sales results.
- Assemble, employ, mentor, and enhance an effective sales staff to drive results.
- Drive revenue growth by acquiring new members, selling personal training services, and implementing local outreach programs.
- Deliver exceptional service to meet the needs and ensure the happiness of members.
- Administer scheduling, reporting, and regulatory compliance needs.
- Participate actively in local and community marketing initiatives to drive lead generation.
- Cultivate a positive, spirited, and collaborative environment among team members.
Qualifications:
- Well-documented experience in sales performance and customer satisfaction.
- Skilled in overseeing and cultivating a team's development.
- - Skilled in effective communication, organization, and time-management techniques.
- Exhibits a spirited, dynamic, and driven demeanor.
- Flexibility needed to work evenings and weekends, specifically on a Friday-Tuesday rotation.
- Zeal for health and progress in the workplace.
Compensation & Benefits:
- There is a possibility to secure a monthly bonus that exceeds $1,000
- The Commission on personal training package sales is under evaluation for potential updates
- Health benefits
- The 401(k) program, which can be accessed after one year of work, permits employees to set aside pre-tax income into a retirement account
- Benefit from a no-charge Crunch Fitness membership for free
- An energetic and group-focused professional environment that promotes enthusiasm and camaraderie
- Growth potential for professionals in a rapidly proliferating company
Why Join Us:
Crunch provides a work environment that is more than just a job, it's an opportunity to motivate others, achieve your career objectives, and thrive in a supportive and enjoyable setting. If you are ready to bring enthusiasm, dedication, and direction to the fitness field, we would be thrilled to welcome you to our team.
About Us:
In the domain of health and fitness, Crunch Fitness is recognized for its unique approach that merges the seriousness of working out with an element of entertainment, all underpinned by a philosophy of inclusivity. With a current network of 45+ gyms and plans for further expansion, Crunch is positioned as one of the fastest-growing fitness brands nationwide. The facilities are equipped with state-of-the-art machines for cardio and strength training, offer diverse group classes like Zumba and Yoga Body Sculpt, and foster a supportive and dynamic environment.
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Frequently Asked Questions
Chatham's fitness industry is growing steadily, making assistant operations manager roles increasingly sought after. Candidates with strong sales and leadership skills stand out. While competition exists, demonstrating community engagement and operational expertise can significantly boost your chances in this local market.
While not always mandatory, certifications in fitness management, sales training, or customer service excellence enhance credibility in Chatham's gym sector. Local employers often value candidates with health and safety knowledge to maintain compliance and improve club operations.
Assistant operations managers typically take on leadership responsibilities including mentoring sales teams, driving membership growth, and managing daily club performance. Unlike general operations assistants, they focus more on strategic sales execution and staff development within the fitness environment.
Career progression often leads to full general manager roles or specialized operational leadership within fitness chains. Crunch's emphasis on performance and team growth means assistant managers who excel in sales and staff mentorship are well-positioned for advancement.
Balancing sales targets with exceptional member experiences can be demanding. Managing staff schedules, ensuring compliance, and actively participating in community marketing require multitasking and strong organizational skills to keep club operations running smoothly.
Crunch Fitness provides perks like a no-cost gym membership and potential monthly bonuses exceeding $1,000. These rewards align with their dynamic culture, motivating assistant operations managers to drive sales and elevate member satisfaction.
Crunch's blend of serious workouts with fun and inclusivity means assistant operations managers must foster a spirited, collaborative atmosphere. They’re expected to balance operational efficiency with creating an engaging environment that motivates both staff and members.
Assistant operations managers in Chatham typically earn between $45,000 and $60,000 annually, with additional bonuses based on sales performance. Crunch Fitness’s bonus structure can push total compensation higher, rewarding success in membership growth and personal training sales.
Crunch emphasizes a unique fusion of fitness and entertainment, requiring managers to engage beyond traditional operational duties. This role demands passion for community-driven marketing and fostering a lively culture, setting it apart from more conventional gym management positions.
Applicants should be ready to contribute to an energetic, team-oriented environment that values enthusiasm and camaraderie. The company encourages fun alongside professionalism, expecting managers to inspire staff while driving operational success.