Job Title: Assistant General Manager
About Us:
Crunch Fitness is a gym that believes in making serious exercise fun by combining fitness and entertainment under our “No Judgments” philosophy. With 45+ locations and more on the way, Crunch is one of the fastest-growing fitness brands in the country. Our clubs feature state-of-the-art cardio and strength training equipment, group classes like Zumba and Yoga Body Sculpt, and a welcoming, high-energy environment.
Position Summary:
We are seeking an Assistant General Manager (AGM) to help lead one of our Crunch locations. The AGM is responsible for supporting overall club operations, driving membership sales, developing staff, and ensuring members have an exceptional experience. This is an opportunity to grow your career with a company that values passion, performance, and fun.
Key Responsibilities:
- Support the General Manager in overseeing daily operations and sales performance.
- Recruit, hire, train, and develop a high-performing sales team.
- Drive revenue growth through memberships, personal training sales, and local outreach initiatives.
- Deliver exceptional customer service and ensure member satisfaction.
- Manage scheduling, reporting, and compliance requirements.
- Actively participate in community and local marketing efforts to generate leads.
- Maintain a positive, energetic, and team-oriented culture.
Qualifications:
- Proven track record in sales and customer service.
- Experience leading and developing a team.
- Strong communication, organizational, and time-management skills.
- Competitive, outgoing, and motivated personality.
- Ability to work evenings and weekends (Friday–Tuesday schedule).
- Passion for fitness and professional growth.
Compensation & Benefits:
- $20/hour base pay
- Monthly bonus potential of $1,000+
- Commission on personal training package sales
- Health benefits
- 401(k) (after 1 year)
- Free Crunch Fitness membership
- Exciting, team-oriented work environment
- Career growth opportunities in a rapidly expanding company
Why Join Us:
At Crunch, working here is more than just a job — it’s a chance to inspire others, achieve your own career goals, and grow in a supportive, fun environment. If you’re ready to bring energy, passion, and leadership to the fitness industry, we’d love to have you on our team.
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Frequently Asked Questions
Cleveland's growing interest in health and wellness means Crunch Fitness faces solid competition for assistant general manager roles. Candidates with proven sales experience and leadership skills stand out, especially as Crunch expands its locations locally, making this a dynamic but competitive position.
While no mandatory regional certifications exist for assistant general managers in Cleveland, possessing local business or fitness-related certifications can enhance credibility. Familiarity with Ohio labor laws and community engagement credentials may also provide a competitive edge in this market.
Top-performing assistant general managers blend sales acumen with team leadership and member engagement. Strong organizational skills, a passion for fitness culture, and the ability to inspire staff while driving revenue are critical attributes distinguishing them in this role.
Starting as an assistant general manager opens doors to full general manager positions or regional leadership roles. Continued success in sales growth, operational excellence, and staff development typically accelerates advancement in the fitness management hierarchy.
Assistant general managers often juggle hands-on member interaction with behind-the-scenes operational duties. Balancing sales goals, staff training, and event coordination in a high-energy environment like Crunch Fitness requires agility and multitasking beyond typical managerial tasks.
Crunch Fitness emphasizes a 'no judgments' culture and fun atmosphere, so assistant general managers must foster inclusivity and energy. This company blends business growth with member experience uniquely, demanding leadership that motivates diverse teams in a lively setting.
Crunch Fitness values assistant general managers who are outgoing, competitive, and skilled communicators. The ideal leader drives sales, develops staff, and creates a supportive, energetic club culture aligned with Crunch’s brand philosophy.
Assistant general managers at Crunch Fitness in Cleveland generally earn a base hourly wage of $20, with monthly bonuses exceeding $1,000 and commissions on personal training sales. This compensation package reflects local market standards and the role’s sales-driven nature.
Cleveland’s expanding fitness scene and Crunch’s rapid growth create ample advancement pathways. The role offers hands-on leadership experience, exposure to sales-driven management, and a supportive team culture, positioning candidates well for regional or corporate management roles.