Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
Recent Jobs
Top searches
Employment opportunities at Five Guys
Jobseekers are also searching for
Searches you may like
Trending searches in Huntington Beach, CA
Popular Searches for Shift Lead
Frequently Asked Questions
Effective communication, quick decision-making, and team motivation stand out as vital leadership skills for a shift lead, particularly in fast-paced dining settings. These skills help maintain smooth operations and ensure high food quality and customer satisfaction during every shift.
Growth often comes from mastering operational management and team leadership on shift, coupled with showing initiative and adaptability. Many shift leads progress by taking on more responsibilities, pursuing management training, and demonstrating consistent performance in customer service.
Shift leads oversee crew assignments, handle customer concerns promptly, enforce food safety, and ensure store cleanliness. Balancing these tasks while maintaining a positive team atmosphere is crucial for operational success during their shift.
Yes, Five Guys provides weekly secret shopper bonuses shared among shift team members, alongside competitive base pay and tips. This encourages high service standards and rewards shift leads for maintaining quality during their shifts.
Five Guys emphasizes a team-focused culture with mentorship and growth opportunities, plus perks like free meals and comprehensive benefits. This combination fosters both personal development and a supportive work environment uncommon in many fast-food establishments.
Huntington Beach's hospitality sector is vibrant, creating steady demand for skilled shift leads. Competition is moderate, with candidates benefitting from local experience and strong leadership skills to stand out in this popular coastal job market.
While formal certifications are not always mandatory, food safety and leadership training certificates can enhance employability. Given local health standards, possessing such credentials signals a candidate’s commitment to quality and safety.
Shift leads at Five Guys in Huntington Beach typically start around $19.00 per hour, with additional income from tips and bonuses. This pay aligns well with regional fast-food leadership roles, reflecting the position’s responsibilities and local living costs.
Five Guys seeks shift leads who bring positive energy, accountability, and strong communication skills. Candidates should be adaptable, eager to learn, and ready to foster teamwork, all while upholding the company’s high standards in service and cleanliness.
Absolutely. The role provides hands-on experience in team supervision, operational oversight, and customer interaction. These foundational skills are transferable and critical for advancing into higher management positions within the restaurant industry.