NexlintoShift Lead
Company : Five Guys
Location : Santa Fe Springs, CA, 90671
Job Type : Full Time / Part Time
Date Posted : 8 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
Santa Fe Springs has a steady demand for shift lead positions, especially in fast-food and retail sectors. With several foodservice outlets nearby, competition can be moderate, rewarding candidates who showcase strong leadership and customer service skills tailored to local market needs.
Shift leads in Santa Fe Springs often navigate a diverse customer base and workforce, which requires cultural sensitivity and adaptability. The city’s blend of industrial and retail environments means balancing fast-paced operations with maintaining food safety and service quality is essential.
Strong communication and the ability to motivate a team under pressure set exceptional shift leads apart. They also excel at multitasking—juggling crew schedules, monitoring quality standards, and resolving guest issues promptly while fostering a positive work environment.
Absolutely, prior leadership roles like retail or key lead build vital skills such as team coordination, inventory oversight, and customer interaction, which transfer well to shift lead responsibilities, particularly in managing day-to-day restaurant operations effectively.
Shift leads often progress toward assistant manager or store manager roles, leveraging their operational experience and leadership growth. This role serves as a critical stepping stone for those aiming to climb the management ladder within the restaurant industry.
Five Guys emphasizes a fun, supportive atmosphere, ensuring shift leads actively contribute to team morale and cohesion. They encourage real-time feedback and mentorship, fostering a workplace where shift leaders feel valued and empowered to drive success.
Shift leads enjoy competitive wages starting at $19/hour, plus tips and bonuses. Additionally, free meals during shifts and a comprehensive benefits package including medical and 401(k) options enhance the overall compensation and work-life balance.
This role offers hands-on experience managing staff, maintaining quality standards, and handling customer concerns, which are foundational for future management positions. Five Guys supports growth through structured feedback and promotion opportunities tailored to ambitious team members.
Shift leads in Santa Fe Springs generally earn between $17 and $21 per hour depending on experience and employer. Five Guys offers a competitive starting wage of $19 per hour, complemented by tips and bonuses, positioning it favorably within the local market.