Job Description
An Assistant Shop Manager is a hands-on leader who helps drive daily shop operations, deliver outstanding customer service, and support team development in a fast-paced automotive service environment. The Assistant Shop Manager plays a key role in ensuring vehicles are serviced efficiently, customers are satisfied, and team members are working safely and productively. This role combines leadership, operations, and light automotive service responsibilities, making the Assistant Shop Manager essential to shop success.
As an Assistant Shop Manager, you help oversee workflow, coach team members, and maintain service quality standards. The Assistant Shop Manager steps into leadership duties when the Shop Manager is unavailable, ensuring smooth operations and a positive customer experience. A successful Assistant Shop Manager is energetic, customer-focused, and motivated to grow within a performance-driven culture. Paid training is provided, so prior automotive experience is helpful but not required.
Key Responsibilities:
The Assistant Shop Manager will
Provide excellent customer service and process service payments
Support daily shop operations and run the floor during busy periods
Ensure each vehicle service is completed accurately and safely
Assist with opening and closing procedures
Monitor, count, and adjust inventory levels
Train and mentor new team members
Perform oil changes, filter replacements, and light vehicle maintenance
Maintain cleanliness of service bays, office areas, and customer spaces
Ensure safety procedures and service standards are followed
What You'll Gain:
Paid training and skill development
Competitive hourly pay plus bonus opportunities
Free oil changes as an employee perk
Paid time off for eligible employees
Health, vision, and dental insurance options
401(k) company match
Fast-track advancement opportunities
Requirements and Qualifications:
To succeed as an Assistant Shop Manager, candidates must
Be able to lift up to 50 pounds
Safely move in and out of a shallow service pit
Stand, walk, bend, and perform physical tasks for extended periods
Work in hot or cold conditions when needed
Have reliable transportation
Demonstrate leadership potential, teamwork, and a positive attitude
The Assistant Shop Manager role offers a strong pathway to leadership in automotive service. If you enjoy working with people, leading teams, and gaining hands-on technical skills, this opportunity provides growth, stability, and career momentum.
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Frequently Asked Questions
Walbridge’s automotive service sector shows steady demand for skilled leaders like Oil Change Assistant Managers. Competition is moderate, with Driven Brands offering a distinct edge through paid training and advancement prospects, making it an appealing choice for candidates seeking local growth.
Expect active roles involving lifting up to 50 pounds, navigating service pits, and enduring variable temperatures. Physical stamina and mobility are crucial, reflecting the hands-on nature of Walbridge’s automotive service environment where safety and efficiency are prioritized.
Strong leadership, customer service aptitude, and the ability to oversee workflow under pressure are essential. Technical knowledge of oil changes and vehicle maintenance complements operational oversight, ensuring both team productivity and top-tier service quality.
Driven Brands emphasizes paid training and employee perks like free oil changes, fostering skill growth within a performance-driven culture. The role blends leadership with hands-on service, offering a unique path to shop manager responsibility not always available elsewhere.
Absolutely, Driven Brands promotes fast-track advancement for motivated individuals, combining leadership skill-building with operational experience. This creates a clear career ladder within automotive services, especially for those eager to grow beyond assistant management.
In Walbridge, Oil Change Assistant Managers generally earn between $15 and $20 per hour, plus bonuses. This competitive pay aligns with the region’s cost of living and reflects the role’s blend of leadership and technical responsibilities.
Yes, employees enjoy health, vision, and dental insurance options, paid time off, a 401(k) match, and perks like free oil changes. These benefits enhance job satisfaction and underscore Driven Brands’ commitment to workforce well-being locally.
Leadership potential is key since the assistant manager supports team coaching and takes charge during the manager’s absence. Showing initiative, positivity, and teamwork can significantly improve success chances in this role at Driven Brands.
Prior automotive experience is helpful but not mandatory, as Driven Brands offers paid training tailored to develop both technical and leadership skills. This inclusive approach opens doors for motivated candidates eager to learn on the job.
Balancing efficient vehicle servicing with quality control during peak hours often tests multitasking. Additionally, ensuring safety compliance and maintaining inventory accuracy require constant attention, demanding a proactive and organized mindset.