Position Summary:
We are seeking an Assistant Operations Manager to help lead one of our Crunch locations. The AGM is responsible for supporting overall club operations, driving membership sales, developing staff, and ensuring members have an exceptional experience. This is an opportunity to grow your career with a company that values passion, performance, and fun.
Key Responsibilities:
- Help the General Manager in managing the daily operations and sales results.
- Assemble, employ, mentor, and enhance an effective sales staff to drive results.
- Drive revenue growth by acquiring new members, selling personal training services, and implementing local outreach programs.
- Deliver exceptional service to meet the needs and ensure the happiness of members.
- Administer scheduling, reporting, and regulatory compliance needs.
- Participate actively in local and community marketing initiatives to drive lead generation.
- Cultivate a positive, spirited, and collaborative environment among team members.
Qualifications:
- Well-documented experience in sales performance and customer satisfaction.
- Skilled in overseeing and cultivating a team's development.
- - Skilled in effective communication, organization, and time-management techniques.
- Exhibits a spirited, dynamic, and driven demeanor.
- Flexibility needed to work evenings and weekends, specifically on a Friday-Tuesday rotation.
- Zeal for health and progress in the workplace.
Compensation & Benefits:
- There is a possibility to secure a monthly bonus that exceeds $1,000
- The Commission on personal training package sales is under evaluation for potential updates
- Health benefits
- The 401(k) program, which can be accessed after one year of work, permits employees to set aside pre-tax income into a retirement account
- Benefit from a no-charge Crunch Fitness membership for free
- An energetic and group-focused professional environment that promotes enthusiasm and camaraderie
- Growth potential for professionals in a rapidly proliferating company
Why Join Us:
Crunch provides a work environment that is more than just a job, it's an opportunity to motivate others, achieve your career objectives, and thrive in a supportive and enjoyable setting. If you are ready to bring enthusiasm, dedication, and direction to the fitness field, we would be thrilled to welcome you to our team.
About Us:
In the domain of health and fitness, Crunch Fitness is recognized for its unique approach that merges the seriousness of working out with an element of entertainment, all underpinned by a philosophy of inclusivity. With a current network of 45+ gyms and plans for further expansion, Crunch is positioned as one of the fastest-growing fitness brands nationwide. The facilities are equipped with state-of-the-art machines for cardio and strength training, offer diverse group classes like Zumba and Yoga Body Sculpt, and foster a supportive and dynamic environment.
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Frequently Asked Questions
The Assistant Operations Manager at Crunch Fitness plays a pivotal part in expanding membership by coordinating local outreach and optimizing club operations, which directly influences lead generation and revenue increase in Coopersburg's competitive fitness market.
Strong communication, team development skills, and the ability to foster a collaborative atmosphere are vital. The role demands a spirited approach to motivate staff, ensuring smooth operations while delivering exceptional member experiences.
An Operations Assistant Manager uniquely blends sales acumen with operational oversight, managing daily functions while driving personal training sales and staff development, unlike purely administrative or service-focused positions.
Progression often leads to General Manager roles or regional operations leadership, leveraging experience in sales growth, team mentorship, and regulatory compliance to handle larger multi-club portfolios.
Salaries reflect regional economic factors, with assistant operations managers in Coopersburg typically earning between $45,000 and $60,000 annually, influenced by the competitive health and fitness industry and local cost of living.
While formal certifications are beneficial, proven sales leadership, customer service expertise, and experience in fitness operations carry significant weight in Pennsylvania’s gym hiring landscape.
Crunch Fitness’s blend of entertainment and serious workouts demands balancing fun with performance, requiring the assistant manager to adapt strategies that enhance member engagement while driving measurable sales.
Yes, there is potential to earn monthly bonuses exceeding $1,000, tied to sales targets and membership growth, alongside commissions on personal training packages, enhancing overall compensation.
This role uniquely combines operational oversight with active sales leadership, staff development, and community marketing participation, making it more strategic and results-driven than typical administrative support positions.
Crunch promotes a spirited, team-focused atmosphere that encourages enthusiasm and camaraderie, fostering a workplace where assistant managers thrive by motivating staff and enhancing member experiences.