Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
Shift lead positions at Five Guys in Bonner Springs face moderate competition due to the brand's popularity and growth. The role offers a blend of leadership and hands-on experience, making it attractive among local restaurants seeking energetic managers. Job seekers benefit from a supportive team culture uncommon in smaller local venues.
Shift leads in Bonner Springs often navigate fluctuating customer volumes influenced by local events and seasonal trends. Maintaining high food quality standards amid peak times and adapting to regional customer preferences demand strong multitasking and communication skills, vital for preserving Five Guys' reputation in a dynamic environment.
A Shift requires a mix of operational oversight and motivational leadership, including coaching crew members and managing shift logistics. Unlike typical entry roles, it demands quick decision-making, a knack for maintaining food safety, and fostering teamwork under pressure, preparing candidates for advanced managerial paths.
Success as a Shift hinges on balancing task delegation with active participation, ensuring smooth workflows while inspiring positivity. Effective Shifts anticipate issues, align team efforts towards quality and customer satisfaction, and maintain store readiness, directly influencing customer retention and employee morale.
Serving as a Shift is often a gateway to higher management roles, offering practical exposure to operational challenges and leadership development. This position cultivates skills in staff training, performance tracking, and conflict resolution, all critical for advancing to assistant manager or general manager roles.
Five Guys emphasizes a hands-on leadership style that combines real-time mentoring with performance incentives like secret shopper bonuses. The culture promotes employee growth and offers comprehensive benefits, distinguishing it from fast-food roles that may lack structured advancement or team-centric environments.
Yes, Five Guys provides Shift Leads in Bonner Springs free meals during shifts and access to performance bonuses, enhancing job satisfaction. Their supportive workplace culture and clear pathways for promotion also make it a preferred employer over many local competitors lacking these advantages.
Shift Leads at Five Guys start with a competitive base rate around $19.00 per hour, supplemented by tips and weekly secret shopper bonuses. This compensation package aligns well with Bonner Springs' cost of living, making it an attractive wage for leadership roles in the local food service sector.
Employers in Bonner Springs prioritize candidates with prior leadership experience in fast-paced food environments, strong communication skills, and a proactive attitude. Dependability, ability to motivate diverse teams, and commitment to food safety and customer service are also highly valued for Shift roles.
The Shift position demands ownership of store cleanliness, operational readiness, and team dynamics during shifts. Leaders are expected to take initiative in resolving guest issues promptly, coaching staff, and maintaining standards, which fosters a strong sense of personal responsibility and professional growth.