NexlintoShift Lead
Company : Five Guys
Location : Garden City, NY, 11531
Job Type : Full Time / Part Time
Date Posted : 9 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
Five Guys emphasizes hands-on leadership, combining team mentorship with maintaining high food quality standards. In Garden City, NY, the role also benefits from a collaborative culture and opportunities for growth, distinguishing it from other chains where shift leads might focus more on rigid task execution than team development.
Strong communication, adaptability, and the ability to motivate diverse teams stand out. In Garden City's busy environment, a Shift Lead must balance quick decision-making with fostering positivity, ensuring smooth operations and excellent guest experiences under pressure.
Yes, local candidates with proven multitasking capabilities, a solid grasp of food safety standards, and experience in managing team dynamics excel. Familiarity with Garden City's customer expectations and fast-paced retail environment adds an edge in securing these roles.
Shift Lead openings at Five Guys in Garden City tend to fill within a few weeks, reflecting steady local demand. The restaurant’s reputation for promoting from within attracts motivated candidates eager to advance, increasing competition and hiring velocity.
Shift Leads at Five Guys in Garden City start at $19.00 per hour, with additional earnings from tips and secret shopper bonuses. This compensation aligns competitively with similar managerial roles in the Garden City fast-food sector.
Five Guys offers mentorship, real-time feedback, and clear promotion pathways. Shift Leads can leverage these resources in Garden City to develop management skills and potentially advance to higher leadership roles within the company’s expanding regional network.
Yes, Five Guys provides a structured but dynamic shift system that includes early and late shifts, designed to accommodate team availability and peak business hours in Garden City. This flexibility supports work-life balance better than some competitors.
Challenges include managing crew assignments during high traffic, maintaining food safety, and swiftly resolving guest concerns. Preparing with strong organizational skills and a positive attitude helps Shift Leads meet these demands effectively in the Garden City fast-food scene.
Five Guys empowers Shift Leads with tools like real-time performance feedback, secret shopper bonuses, and team coaching techniques. These elements create accountability and motivate leaders in Garden City to uphold exceptional guest experiences consistently.
Besides competitive pay, Five Guys offers free meals during shifts and a team-oriented culture in Garden City. These perks, combined with comprehensive benefits like medical and 401(k) options, set it apart from many local fast-food competitors.