Position Summary:
We are seeking an Assistant Operations Manager to help lead one of our Crunch locations. The AGM is responsible for supporting overall club operations, driving membership sales, developing staff, and ensuring members have an exceptional experience. This is an opportunity to grow your career with a company that values passion, performance, and fun.
Key Responsibilities:
- Help the General Manager in managing the daily operations and sales results.
- Assemble, employ, mentor, and enhance an effective sales staff to drive results.
- Drive revenue growth by acquiring new members, selling personal training services, and implementing local outreach programs.
- Deliver exceptional service to meet the needs and ensure the happiness of members.
- Administer scheduling, reporting, and regulatory compliance needs.
- Participate actively in local and community marketing initiatives to drive lead generation.
- Cultivate a positive, spirited, and collaborative environment among team members.
Qualifications:
- Well-documented experience in sales performance and customer satisfaction.
- Skilled in overseeing and cultivating a team's development.
- - Skilled in effective communication, organization, and time-management techniques.
- Exhibits a spirited, dynamic, and driven demeanor.
- Flexibility needed to work evenings and weekends, specifically on a Friday-Tuesday rotation.
- Zeal for health and progress in the workplace.
Compensation & Benefits:
- There is a possibility to secure a monthly bonus that exceeds $1,000
- The Commission on personal training package sales is under evaluation for potential updates
- Health benefits
- The 401(k) program, which can be accessed after one year of work, permits employees to set aside pre-tax income into a retirement account
- Benefit from a no-charge Crunch Fitness membership for free
- An energetic and group-focused professional environment that promotes enthusiasm and camaraderie
- Growth potential for professionals in a rapidly proliferating company
Why Join Us:
Crunch provides a work environment that is more than just a job, it's an opportunity to motivate others, achieve your career objectives, and thrive in a supportive and enjoyable setting. If you are ready to bring enthusiasm, dedication, and direction to the fitness field, we would be thrilled to welcome you to our team.
About Us:
In the domain of health and fitness, Crunch Fitness is recognized for its unique approach that merges the seriousness of working out with an element of entertainment, all underpinned by a philosophy of inclusivity. With a current network of 45+ gyms and plans for further expansion, Crunch is positioned as one of the fastest-growing fitness brands nationwide. The facilities are equipped with state-of-the-art machines for cardio and strength training, offer diverse group classes like Zumba and Yoga Body Sculpt, and foster a supportive and dynamic environment.
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Frequently Asked Questions
Success in an Assistant Operations Manager role at a gym like Crunch Fitness hinges on strong team-building skills, effective communication, and the ability to motivate staff toward sales targets and exceptional member experiences. A dynamic, energetic approach helps maintain a positive workplace culture while driving operational performance.
Columbia's fitness sector shows moderate demand for operations assistants, with local gyms expanding cautiously. Candidates with sales acumen and leadership experience typically find favorable opportunities, especially when combining operational skills with community engagement abilities.
Unlike general gym staff, an Assistant Operations Manager oversees sales growth, manages team development, handles scheduling complexities, and ensures compliance with regulatory standards. This role blends hands-on leadership with strategic outreach to boost membership and member satisfaction.
Crunch Fitness expects Assistant Operations Managers to spearhead local marketing and outreach initiatives, strengthening ties with Columbia’s community. This engagement drives lead generation, increases membership, and fosters a welcoming environment that reflects the brand’s inclusive philosophy.
While formal certifications aren't always mandatory, credentials in sales, fitness management, or customer service boost candidacy. Local employers value proven leadership experience and a passion for health, which align well with Columbia's growing wellness community.
Salaries typically range from $3,500 to $4,500 monthly, with potential bonuses exceeding $1,000 based on sales performance. Commission structures for personal training sales are under review, enhancing earning prospects in this dynamic fitness environment.
This role provides a foundation to refine leadership and sales strategy skills in a fast-growing fitness brand. Employees can leverage hands-on experience managing teams and operational workflows to pursue higher managerial responsibilities or specialized fitness industry roles.
Balancing peak membership hours during nontraditional shifts requires adaptability and stamina. Managers must maintain team morale, ensure service quality, and handle scheduling complexities, all while fostering a vibrant club atmosphere that meets member expectations.
Crunch Fitness blends fitness rigor with entertainment and inclusivity, creating a lively, spirited environment. Assistant Operations Managers here champion this ethos by motivating teams and crafting member experiences that are both effective and enjoyable, setting the brand apart.
The role integrates community-focused outreach and personalized sales tactics suited to Columbia’s demographic. Managers leverage local marketing campaigns and staff mentorship to boost memberships, reflecting Crunch’s emphasis on passion-driven growth within regional markets.