NexlintoShift Lead
Company : Five Guys
Location : Chaska, MN, 55318
Job Type : Full Time / Part Time
Date Posted : 8 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
At Five Guys in Chaska, a Shift Lead is deeply involved in hands-on coaching and operational pacing, focusing on food quality and team morale. Unlike some leadership roles that are more administrative, this position requires active participation during shifts, blending frontline management with mentoring.
Five Guys supports Shift Leads in Chaska with clear pathways to management through mentorship and real-time performance feedback. The company’s growth-focused culture often promotes from within, especially in Minnesota locations where leadership development is emphasized.
Success hinges on strong communication, quick decision-making, and motivating diverse teams under pressure. Shift Leads must balance operational efficiency with maintaining high customer service standards, demonstrating adaptability and accountability throughout shifts.
Shift Leads at Five Guys in Chaska start around $19.00 per hour, complemented by tips and bonuses like the secret shopper incentive. This combination often results in a competitive total compensation compared to similar roles in the region’s food service sector.
Chaska’s growing dining scene creates steady demand for Shift Leads skilled in team management and customer service. Competition can be moderate, but candidates with proven leadership in fast-paced environments and flexibility for varied shifts tend to stand out locally.
Chaska features suburban layouts with limited public transit, so most Shift Leads rely on personal vehicles. Commute times vary but are generally shorter than in urban centers, making it feasible to balance shift schedules and local traffic patterns efficiently.
Five Guys offers competitive pay, growth potential, and a positive team culture—key factors local seekers prioritize. Their focus on mentorship and bonuses also makes them attractive for those wanting to build management experience within restaurant operations.
A Shift Lead typically manages specific shift operations, balancing task delegation and frontline problem-solving. Unlike generic lead roles, this position requires real-time oversight of team dynamics, customer interactions, and store readiness during active hours.
Five Guys fosters growth through structured performance reviews, direct mentorship, and regular feedback loops. Shift Leads benefit from a team-oriented environment where continuous learning and skill enhancement are actively encouraged, especially in this location.
Beyond supervising shifts, Five Guys Shift Leads oversee food safety, guest concerns, and shift performance metrics, with an emphasis on maintaining high cleanliness standards. These duties combine operational rigor with customer-focused leadership unique to this brand and site.