NexlintoShift Lead
Company : Five Guys
Location : Duluth, GA, 30097
Job Type : Full Time / Part Time
Date Posted : 9 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
Recent Jobs
Top searches
Employment opportunities at Five Guys
Jobseekers are also searching for
Searches you may like
Trending searches in Duluth, GA
Popular Searches for Shift Lead
Frequently Asked Questions
Thriving in a fast-paced food environment demands strong communication, quick decision-making, and the ability to inspire team members. A Shift Lead at Five Guys must balance operational oversight with motivating staff, ensuring smooth service while maintaining high food quality and customer satisfaction.
Duluth’s restaurant scene emphasizes community engagement and efficient service. Compared to neighboring areas, Five Guys Shift Leads here often navigate diverse teams and prioritize rapid guest service without compromising quality, reflecting local customer expectations and regional staffing trends.
While formal certifications aren’t mandatory, food safety training like ServSafe and leadership development courses are highly valued in Duluth's hospitality industry. These credentials can enhance your profile, demonstrating commitment to operational excellence and compliance with local health regulations.
Expect to juggle team assignments, monitor food prep standards, address customer issues, and maintain cleanliness. You'll also support opening or closing procedures, coach crew members, and track shift performance, all while fostering a positive environment that keeps service efficient and upbeat.
Five Guys offers mentorship, real-time feedback, and performance reviews to empower Shift Leads. The company culture encourages taking on more responsibility, with clear pathways toward management roles, making it an ideal place for those seeking long-term career progression in food service.
Unlike retail or technical leads, a restaurant Shift Lead balances hands-on operational tasks with team motivation in a fast-paced, customer-facing setting. This role demands both leadership and rapid problem-solving amidst dynamic service flows, which contrasts with the often more structured environments of retail or tech.
Shift Leads at Five Guys in Duluth start at $19.00 per hour, with additional income from tips and weekly secret shopper bonuses. These incentives can significantly boost overall compensation, rewarding employees for maintaining high service standards and contributing to team success.
Besides competitive pay, Shift Leads enjoy free meals every shift, a fun team-oriented atmosphere, and comprehensive benefits including medical, dental, vision, and 401(k) plans. Such perks reflect Five Guys’ commitment to employee well-being and job satisfaction in Duluth.
Five Guys aligns its leadership roles with Duluth’s community values by fostering teamwork, positivity, and accountability. Shift Leads are encouraged to connect with diverse local staff and guests, creating a welcoming environment that resonates with the city’s inclusive and energetic culture.
Duluth’s growing population and vibrant dining scene have elevated demand for capable Shift Leads at Five Guys. Competition is moderate, offering good hiring opportunities for motivated individuals ready to lead and contribute to a popular franchise in a thriving metro area.