NexlintoShift Lead
Company : Five Guys
Location : Chesterfield, NJ, 08515
Job Type : Full Time / Part Time
Date Posted : 6 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
Chesterfield, NJ has a moderate demand for shift leaders, especially in fast-paced restaurant chains like Five Guys. Local businesses value candidates with leadership experience, so competition often favors those with proven team management skills and a positive track record in food service environments.
While formal certifications aren’t always mandatory, Chesterfield employers appreciate candidates familiar with food safety standards and team leadership training. Skills like communication, multitasking, and adaptability stand out, reflecting the region’s emphasis on efficient service and safety compliance.
Key competencies include managing team dynamics smoothly, maintaining high operational standards, and handling guest interactions confidently. A shift lead must balance hands-on work with delegating tasks effectively, ensuring quality control, and fostering a motivated crew.
Daily responsibilities often involve coordinating staff assignments, monitoring food preparation quality, ensuring cleanliness, and swiftly resolving customer issues. Shift leads must keep the workflow steady and maintain a positive atmosphere while meeting performance benchmarks.
Yes, many shift leads, including at places like Five Guys, can progress to assistant manager or general manager roles. Demonstrating leadership, operational excellence, and team-building skills opens doors to higher management positions.
Five Guys emphasizes a team-oriented culture, with perks like weekly secret shopper bonuses and free meals during shifts. The company supports growth with mentorship and structured performance feedback, fostering both personal and professional development.
Starting at $19.00 per hour plus tips and bonuses, Five Guys offers a solid wage for shift leads in Chesterfield. This rate aligns well with regional standards, especially when factoring in additional benefits such as healthcare and 401(k) options.
Shift leads oversee adherence to strict food safety protocols and quality checks throughout their shifts. They train team members on proper handling procedures, ensuring every meal meets the brand’s high standards and complies with health regulations.
Later shifts often require shift leads to address reduced staffing levels and maintain energy among the crew. They must manage ordering and closing procedures meticulously while handling any unexpected issues during quieter or less supervised hours.
Chesterfield’s location offers reasonable commute options by car, with local roads supporting easy access. However, candidates should consider peak traffic times and parking availability to ensure timely arrival for shift changes.