Job Description
An Assistant Shop Manager is a hands-on leader who helps drive daily shop operations, deliver outstanding customer service, and support team development in a fast-paced automotive service environment. The Assistant Shop Manager plays a key role in ensuring vehicles are serviced efficiently, customers are satisfied, and team members are working safely and productively. This role combines leadership, operations, and light automotive service responsibilities, making the Assistant Shop Manager essential to shop success.
As an Assistant Shop Manager, you help oversee workflow, coach team members, and maintain service quality standards. The Assistant Shop Manager steps into leadership duties when the Shop Manager is unavailable, ensuring smooth operations and a positive customer experience. A successful Assistant Shop Manager is energetic, customer-focused, and motivated to grow within a performance-driven culture. Paid training is provided, so prior automotive experience is helpful but not required.
Key Responsibilities:
The Assistant Shop Manager will
Provide excellent customer service and process service payments
Support daily shop operations and run the floor during busy periods
Ensure each vehicle service is completed accurately and safely
Assist with opening and closing procedures
Monitor, count, and adjust inventory levels
Train and mentor new team members
Perform oil changes, filter replacements, and light vehicle maintenance
Maintain cleanliness of service bays, office areas, and customer spaces
Ensure safety procedures and service standards are followed
What You'll Gain:
Paid training and skill development
Competitive hourly pay plus bonus opportunities
Free oil changes as an employee perk
Paid time off for eligible employees
Health, vision, and dental insurance options
401(k) company match
Fast-track advancement opportunities
Requirements and Qualifications:
To succeed as an Assistant Shop Manager, candidates must
Be able to lift up to 50 pounds
Safely move in and out of a shallow service pit
Stand, walk, bend, and perform physical tasks for extended periods
Work in hot or cold conditions when needed
Have reliable transportation
Demonstrate leadership potential, teamwork, and a positive attitude
The Assistant Shop Manager role offers a strong pathway to leadership in automotive service. If you enjoy working with people, leading teams, and gaining hands-on technical skills, this opportunity provides growth, stability, and career momentum.
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Frequently Asked Questions
In Oregon, OH, the Oil Change Assistant Manager typically handles a more hands-on role due to smaller team sizes, often balancing leadership and technical tasks like oil changes directly. Compared to big cities, there’s a stronger focus on community customer service and multitasking within Driven Brands’ fast-paced environment.
While formal certifications aren’t mandatory, having an ASE certification or basic automotive service credentials can boost your competitiveness in Oregon, OH. Local employers like Driven Brands value proven safety knowledge and operational skills to meet state safety regulations and customer service standards.
Managing workflow with limited staff and fluctuating customer volume is common. The assistant manager often juggles hands-on vehicle maintenance and team coaching simultaneously. Weather changes in Ohio also require adaptability to indoor and outdoor work conditions, ensuring safety and efficiency.
Strong leadership, multitasking, and customer service skills are essential. You should be comfortable monitoring inventory, mentoring staff, and maintaining high safety standards. Balancing operational oversight with hands-on oil changes demands both technical aptitude and effective team communication.
Driven Brands offers paid training, skill development, and fast-track advancement opportunities. Assistant managers can progress into full shop manager roles or other leadership positions within the automotive service network, leveraging hands-on experience and leadership skills gained on the job.
Driven Brands emphasizes a blend of leadership and practical service duties, including direct involvement in oil changes and inventory control. Their culture promotes performance-driven growth, providing perks like free oil changes and comprehensive benefits, setting it apart from more traditional management-only roles.
The typical pay ranges from $15 to $20 per hour, depending on experience and shift timing. Driven Brands also offers bonus opportunities and benefits like paid training and health insurance, which enhance overall compensation beyond the base hourly rate.
Yes, part-time positions exist but are less common for assistant managerial roles, which usually require consistent presence to oversee shop operations. However, Driven Brands offers flexible scheduling for some team members, making it easier to balance work and personal commitments.
Oregon’s smaller labor pool means Driven Brands often seeks candidates who can quickly adapt and take on multiple responsibilities. This can result in more personalized training and opportunities for motivated individuals ready to grow into leadership positions.
During busy periods, assistant managers are expected to efficiently manage floor operations, assist in oil changes, and maintain safety standards. Physical stamina for standing, lifting up to 50 pounds, and navigating service pits is necessary to keep service flowing smoothly.