Position Summary:
We are seeking an Assistant Operations Manager to help lead one of our Crunch locations. The AGM is responsible for supporting overall club operations, driving membership sales, developing staff, and ensuring members have an exceptional experience. This is an opportunity to grow your career with a company that values passion, performance, and fun.
Key Responsibilities:
- Help the General Manager in managing the daily operations and sales results.
- Assemble, employ, mentor, and enhance an effective sales staff to drive results.
- Drive revenue growth by acquiring new members, selling personal training services, and implementing local outreach programs.
- Deliver exceptional service to meet the needs and ensure the happiness of members.
- Administer scheduling, reporting, and regulatory compliance needs.
- Participate actively in local and community marketing initiatives to drive lead generation.
- Cultivate a positive, spirited, and collaborative environment among team members.
Qualifications:
- Well-documented experience in sales performance and customer satisfaction.
- Skilled in overseeing and cultivating a team's development.
- - Skilled in effective communication, organization, and time-management techniques.
- Exhibits a spirited, dynamic, and driven demeanor.
- Flexibility needed to work evenings and weekends, specifically on a Friday-Tuesday rotation.
- Zeal for health and progress in the workplace.
Compensation & Benefits:
- There is a possibility to secure a monthly bonus that exceeds $1,000
- The Commission on personal training package sales is under evaluation for potential updates
- Health benefits
- The 401(k) program, which can be accessed after one year of work, permits employees to set aside pre-tax income into a retirement account
- Benefit from a no-charge Crunch Fitness membership for free
- An energetic and group-focused professional environment that promotes enthusiasm and camaraderie
- Growth potential for professionals in a rapidly proliferating company
Why Join Us:
Crunch provides a work environment that is more than just a job, it's an opportunity to motivate others, achieve your career objectives, and thrive in a supportive and enjoyable setting. If you are ready to bring enthusiasm, dedication, and direction to the fitness field, we would be thrilled to welcome you to our team.
About Us:
In the domain of health and fitness, Crunch Fitness is recognized for its unique approach that merges the seriousness of working out with an element of entertainment, all underpinned by a philosophy of inclusivity. With a current network of 45+ gyms and plans for further expansion, Crunch is positioned as one of the fastest-growing fitness brands nationwide. The facilities are equipped with state-of-the-art machines for cardio and strength training, offer diverse group classes like Zumba and Yoga Body Sculpt, and foster a supportive and dynamic environment.
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Frequently Asked Questions
Strong communication, team mentoring, and strategic planning are vital for assistant operations managers. These skills help in driving sales, managing staff performance, and fostering a collaborative work environment that aligns with company goals like those at Crunch Fitness.
Sales expertise directly impacts membership growth and revenue generation. For an assistant operations manager at Crunch Fitness, leveraging sales skills to promote personal training and memberships is crucial for meeting club targets and enhancing member satisfaction.
Daily tasks include supporting general management with club operations, staff scheduling, sales tracking, and ensuring compliance. In Granby, this role also involves community outreach to boost local fitness engagement, reflecting Crunch Fitness’s dynamic approach.
Granby’s fitness industry is growing steadily, but competition remains moderate compared to urban hubs like Hartford. Local demand for operations roles at places like Crunch Fitness is increasing, offering promising career opportunities without heavy saturation.
While not always mandatory, certifications in health club management, CPR, or customer service excellence are valued locally. These credentials enhance an assistant operations manager’s ability to maintain safety standards and deliver exceptional member experiences.
Crunch Fitness emphasizes fun and inclusivity, so assistant operations managers are expected to promote a spirited atmosphere. This role blends operational leadership with motivating staff and members, creating an energetic environment unique to Crunch’s brand ethos.
Crunch Fitness provides free membership benefits, performance bonuses, and a team-focused culture that encourages growth. Assistant operations managers here enjoy a blend of career development and a vibrant workplace, setting it apart from traditional fitness centers.
In Granby, assistant operations managers in health clubs like Crunch Fitness typically earn between $45,000 and $55,000 yearly, with potential bonuses exceeding $1,000 monthly. Compensation often includes health benefits and retirement plans, reflecting industry standards.
Balancing sales targets with member satisfaction can be tricky. New assistant directors must also synchronize staff development, adapt to peak hours including evening and weekend shifts, and actively participate in community marketing to keep membership growth steady.
Flexibility is crucial, especially given the Friday-to-Tuesday rotation and weekend hours. Being adaptable ensures smooth club operations, supports team coverage during peak times, and aligns with Crunch Fitness’s commitment to member engagement and staff collaboration.