Job Title: Assistant General Manager
About Us:
Crunch Fitness is a gym that believes in making serious exercise fun by combining fitness and entertainment under our “No Judgments” philosophy. With 45+ locations and more on the way, Crunch is one of the fastest-growing fitness brands in the country. Our clubs feature state-of-the-art cardio and strength training equipment, group classes like Zumba and Yoga Body Sculpt, and a welcoming, high-energy environment.
Position Summary:
We are seeking an Assistant General Manager (AGM) to help lead one of our Crunch locations. The AGM is responsible for supporting overall club operations, driving membership sales, developing staff, and ensuring members have an exceptional experience. This is an opportunity to grow your career with a company that values passion, performance, and fun.
Key Responsibilities:
- Support the General Manager in overseeing daily operations and sales performance.
- Recruit, hire, train, and develop a high-performing sales team.
- Drive revenue growth through memberships, personal training sales, and local outreach initiatives.
- Deliver exceptional customer service and ensure member satisfaction.
- Manage scheduling, reporting, and compliance requirements.
- Actively participate in community and local marketing efforts to generate leads.
- Maintain a positive, energetic, and team-oriented culture.
Qualifications:
- Proven track record in sales and customer service.
- Experience leading and developing a team.
- Strong communication, organizational, and time-management skills.
- Competitive, outgoing, and motivated personality.
- Ability to work evenings and weekends (Friday–Tuesday schedule).
- Passion for fitness and professional growth.
Compensation & Benefits:
- $20/hour base pay
- Monthly bonus potential of $1,000+
- Commission on personal training package sales
- Health benefits
- 401(k) (after 1 year)
- Free Crunch Fitness membership
- Exciting, team-oriented work environment
- Career growth opportunities in a rapidly expanding company
Why Join Us:
At Crunch, working here is more than just a job — it’s a chance to inspire others, achieve your own career goals, and grow in a supportive, fun environment. If you’re ready to bring energy, passion, and leadership to the fitness industry, we’d love to have you on our team.
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Frequently Asked Questions
Indian Trail's fitness sector is growing steadily, with increasing demand for leadership roles such as assistant general managers. Competition is moderate, reflecting the town’s expanding population and Crunch Fitness’s local presence, which provides promising opportunities for candidates with sales and team development experience.
Community engagement and regional fitness trends in Indian Trail shape the assistant general manager’s focus, emphasizing local marketing initiatives and member satisfaction. Managing operational schedules around local events and understanding the area’s demographic fitness needs are crucial for success.
Strong communication, motivational skills, and a results-driven mindset stand out as vital for assistant general managers. The ability to balance team development with sales growth underpins effectiveness in this role, especially when working closely with a general manager to execute club objectives.
This role serves as a critical stepping stone by allowing hands-on management experience, sales leadership, and operational oversight. Developing these skills under mentorship prepares candidates for broader responsibilities and leadership positions like general manager.
Daily activities often include coordinating sales teams, monitoring membership growth, ensuring exceptional member experiences, handling scheduling logistics, and supporting compliance. Balancing these tasks requires adaptability and a proactive approach to club operations.
Crunch Fitness emphasizes a high-energy, fun environment with a 'no judgments' culture, so the assistant general manager must foster inclusivity while driving sales. Balancing entertainment with serious fitness goals creates a distinctive leadership dynamic.
Beyond competitive base pay and bonuses, Crunch offers health insurance, 401(k) options after one year, and free gym memberships. These perks, combined with a collaborative work culture, support work-life balance and professional growth.
Assistant general managers in Indian Trail typically earn around $20 per hour, with additional performance bonuses and commissions. This aligns well with regional fitness sector compensation, reflecting both base pay and incentive opportunities.
Assistant general managers at Crunch act as vital operational anchors, driving membership sales and staff development. Their role directly supports the general manager, helping to implement company values and foster a vibrant club atmosphere.
Crunch’s blend of fitness and entertainment creates a unique environment where assistant general managers must balance operational rigor with creative member engagement. This dual focus challenges leaders to innovate while maintaining strong sales performance.