NexlintoField Service Technician
Company : Stryker
Location : Little Elm, TX, 75068
Job Type : Full Time / Part Time
Date Posted : 10 February 2026
Position Overview:
The Field Service Technician provides support for Power Devices, ensuring equipment is installed, maintained, and operating safely. This role involves traveling to customer sites, troubleshooting issues, maintaining accurate documentation, and building positive relationships with healthcare professionals. The position is fast-paced and offers career growth opportunities in engineering, project management, sales, and leadership.
Key Responsibilities
- Travel between hospitals and customer sites to fulfill service requests.
- Troubleshoot and resolve technical and product-related issues.
- Build and maintain positive relationships with customers, sales representatives, and internal teams.
- Document service results and maintain accurate quality records.
- Adhere to safety protocols and proper handling of bio-hazardous materials.
- Provide high-quality customer support during installations, maintenance, and repairs.
Who We Are Looking For
- Self-directed initiators: Take ownership of work and drive results independently.
- Collaborative partners: Build cross-functional relationships to improve processes and outcomes.
- Analytical problem solvers: Identify root causes, recommend solutions, and prevent future issues.
- Goal-oriented developers: Focus on delivering safe, robust solutions for customers.
- Meticulous documenters: Maintain accurate and detailed service records and reports.
Knowledge & Skill Requirements
- Willingness to work overtime, overnight, and weekends as needed.
- Strong interpersonal, communication, and customer service skills.
- Ability to work independently in fast-paced or stressful environments.
- Highly organized with strong time management and prioritization skills.
- Physical ability to lift up to 75 lbs occasionally and remain on feet for extended periods.
- Proficiency in Microsoft Office and ability to learn company software.
- Ability to interpret service bulletins, technical manuals, and schematics.
- Must maintain professional appearance and behavior consistent with company and customer standards.
Qualifications & Experience
- Minimum of 3 years technical service experience preferred.
- Experience with biomedical equipment maintenance, repair, and installation preferred.
- High School Diploma or GED required; formal technical or university training preferred.
- Valid driver's license with a clean driving record.
- Adherence to HIPAA and other patient confidentiality policies.
What You Will Get
- Company vehicle for business use
- Medical, Dental, Vision, and Prescription Drug Insurance
- Tuition reimbursement
- 401(k) plan with company match and discretionary contribution
- Paid Vacation and Sick Time
- Life, AD&D, Short-term and Long-term Disability insurance
- Employee Assistance Program and wellbeing initiatives
- Discounted employee stock purchase plan
About the Company
Stryker Corporation is a global leader in medical technology, committed to improving healthcare by providing innovative medical devices, solutions, and services. With a focus on quality, integrity, and collaboration, Stryker empowers healthcare professionals to deliver better outcomes for patients worldwide.
Equal Opportunity Employer
Stryker Corporation is an equal opportunity employer and does not discriminate based on race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or veteran status. Employees in field roles may be required to comply with COVID-19 vaccination requirements as an essential job function.
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Frequently Asked Questions
Little Elm’s growing healthcare sector creates steady demand for field service technicians, especially those skilled in biomedical devices. Competition remains moderate with employers like Stryker seeking candidates who combine technical expertise with strong customer service. Local networking and relevant certifications can give applicants an edge.
Field Service Technicians in Little Elm should be prepared for physically active days, including lifting equipment up to 75 lbs and standing for long hours. The role often requires travel between hospital sites, so stamina and physical readiness are essential to meet fast-paced service requirements.
While not always mandatory, certifications like Biomedical Equipment Technician (BMET) or OSHA safety training are highly valued in Texas medical settings. These credentials demonstrate proficiency with medical devices and safety standards, increasing your chances of landing roles with companies like Stryker.
Stryker emphasizes a blend of technical skill and strong interpersonal abilities, offering a company vehicle and extensive benefits. The role involves hands-on troubleshooting plus building relationships with healthcare providers, supporting career growth in engineering, sales, and leadership unlike many competitors.
Stryker supports Field Service Technicians with tuition reimbursement and pathways into project management and engineering roles. Employees benefit from leadership development programs and exposure to cutting-edge medical technology, fostering both technical and professional growth within a global industry leader.
Although three years of technical service experience is preferred, Stryker does offer comprehensive training to develop skills in device installation and troubleshooting. New hires with a technical mindset and willingness to learn can thrive by leveraging on-the-job learning and company resources.
Daily tasks involve traveling to hospital sites, diagnosing and resolving equipment issues, and documenting service activities meticulously. Balancing technical troubleshooting with customer interactions, the technician ensures medical devices operate safely and efficiently, often managing multiple service requests.
Field Service Technicians in Little Elm typically earn between $50,000 and $65,000 annually, depending on experience and certifications. Companies like Stryker may offer competitive salaries alongside benefits like 401(k) matching and health insurance, reflecting the specialized skill set required.
Yes, technicians must follow strict safety standards, including handling bio-hazardous materials properly and complying with HIPAA regulations. Stryker also enforces COVID-19 vaccination requirements for essential roles to protect both staff and healthcare clients.
Beyond technical know-how, excelling as a Field Service Technician means being highly organized, able to interpret complex manuals, and adept at customer communication. Problem-solving acumen and adaptability in fast-paced healthcare environments also distinguish top performers.