NexlintoFront Desk Associate
Company : Crunch Fitness
Location : Jenkintown, PA, 19046
Job Type : Full Time / Part Time
Date Posted : 12 February 2026
Job Overview:
The Front Desk Associate is the first point of contact for members and guests, responsible for creating a welcoming and professional environment. This role supports daily front desk operations, assists with membership services, and ensures a positive experience for everyone entering the facility. Strong communication skills, organization, and a service-oriented attitude are essential in this fast-paced role.
Key Responsibilities:
- Greet members and guests in a friendly and professional manner
- Manage check-ins, registrations, and membership inquiries
- Answer phone calls and respond to questions about services and policies
- Process payments, update member accounts, and maintain accurate records
- Assist in resolving customer concerns or escalate issues as needed
- Keep the front desk and lobby area clean and organized
- Promote facility programs, services, and events
- Provide administrative support to management as needed
Qualifications:
- Strong customer service and communication skills
- Friendly, outgoing, and professional demeanor
- Ability to multitask in a fast-paced environment
- Basic computer and administrative skills
- Reliable and team-oriented
- Previous front desk, retail, or customer service experience preferred
Work Environment:
Fast-paced, customer-focused setting that requires standing for extended periods and frequent interaction with members and staff.
Compensation & Benefits:
- Competitive hourly pay
- Flexible scheduling
- Employee membership or service benefits
- Opportunities for advancement
Recent Jobs
Top searches
Employment opportunities at Crunch Fitness
Jobseekers are also searching for
Searches you may like
Trending searches in Jenkintown, PA
Popular Searches for Front Desk Associate
Frequently Asked Questions
Crunch Fitness in Jenkintown sees steady interest for front desk roles due to its active community presence. The local fitness market’s growth fuels ongoing hiring, making front desk associate openings relatively competitive but accessible for candidates with strong communication and customer service skills.
Jenkintown’s close-knit community influences front desk associates at Crunch Fitness to emphasize personalized member engagement and local event promotion. The town’s slower pace compared to big cities allows front desk staff to build lasting rapport while managing efficient front office operations.
Front desk associates stand out by balancing multitasking with a welcoming demeanor, mastering member interaction, payment processing, and administrative duties simultaneously. Unlike broader front office roles, this position demands quick problem-solving combined with hospitality flair.
Starting at the front desk opens pathways to management or specialized member service roles within Crunch Fitness. Demonstrating reliability, communication prowess, and initiative often translates into promotions, especially in dynamic, customer-focused fitness environments.
Though similar, 'front desk specialist' often implies deeper expertise or supervisory responsibilities, while 'front desk associate' typically focuses on daily member-facing tasks and basic administrative support. Titles can vary by company, but the associate role is usually entry to mid-level.
Crunch Fitness’s energetic atmosphere demands front desk associates to swiftly manage high member volumes and diverse inquiries. Unlike some gyms, there’s strong emphasis on promoting facility programs, requiring associates to be proactive in communication and multitasking.
Beyond competitive hourly wages, Crunch Fitness provides flexible scheduling and complimentary employee memberships, boosting wellness and work-life balance. These perks make front desk roles appealing for individuals seeking both employment and personal fitness engagement.
Front desk associates in Jenkintown fitness centers usually earn between $12 and $16 hourly, depending on experience and facility size. Crunch Fitness tends to offer pay within this range, complemented by benefits like flexible hours and membership discounts.
Crunch Fitness integrates front desk associates deeply into the member journey, entrusting them with first impressions, membership management, and event promotion. This alignment ensures associates actively contribute to customer satisfaction and retention.
Crunch Fitness prioritizes candidates with strong communication, reliability, and prior customer service or front desk experience. Basic computer skills and a friendly, professional demeanor are essential for success in their fast-paced Jenkintown locations.