NexlintoShift Lead
Company : Five Guys
Location : East Granby, CT, 06026
Job Type : Full Time / Part Time
Date Posted : 8 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
Five Guys emphasizes hands-on leadership combined with team mentorship, which creates a vibrant work atmosphere in East Granby. Unlike some chains, the role includes direct involvement in daily operations and offers real-time feedback and growth opportunities, setting it apart for those seeking dynamic fast-food management experience.
Third shift leadership at Five Guys in East Granby demands strong multitasking to maintain quality and cleanliness standards during quieter hours while preparing for peak times. Shift Leads must ensure crew efficiency and uphold food safety protocols, even with fewer staff, making adaptability crucial for overnight success.
Progressing from Shift Lead at Five Guys often leads to assistant manager and store manager roles. The experience gained in team supervision, operational oversight, and customer service serves as a solid foundation for long-term restaurant management careers, especially in fast-paced, customer-centric environments.
Shift Leads in East Granby at Five Guys start with competitive base pay around $19/hour, which aligns well with or slightly exceeds national averages for fast-food supervisory roles. Including tips, bonuses, and benefits, the overall compensation package is attractive compared to many similar-sized towns.
Five Guys prioritizes communication skills, motivational ability, and a strong sense of accountability in Shift Leads. Candidates should demonstrate enthusiasm for teamwork, high energy, and a commitment to maintaining food quality and customer satisfaction, all of which drive store success in East Granby's competitive market.
Shift Leads at Five Guys manage crew coordination, maintain high food safety standards, and resolve guest concerns promptly. Balancing operational efficiency with team morale, especially during busy periods, requires quick decision-making and adaptability in East Granby's fast-paced restaurant environment.
Beyond competitive pay, Five Guys offers Shift Leads weekly secret shopper bonuses shared across the team, free meals during shifts, and access to comprehensive healthcare and 401(k) options. This combination supports a positive culture and employee well-being uncommon among local competitors.
East Granby’s restaurant sector is moderately competitive, with several fast-food and casual dining venues seeking supervisory staff. Five Guys stands out due to its growth opportunities and positive workplace culture, attracting motivated candidates but maintaining a selective hiring approach to uphold standards.
Five Guys provides mentorship, real-time performance reviews, and clear promotion pathways for Shift Leads. The East Granby location fosters skill development in operations and team leadership, encouraging proactive learning and initiative to help employees advance their restaurant management careers.
Shift Leads benefit from flexible scheduling accommodating various shifts, including early mornings and evenings, easing commute concerns within East Granby. The company’s team-oriented culture also fosters cooperation among staff to manage shift coverage effectively, supporting work-life balance in this region.