NexlintoShift Manager
Company : Five Guys
Location : Ocoee, FL, 34761
Job Type : Full Time
Date Posted : 8 February 2026
Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
Leading a shift at Five Guys in Ocoee means juggling team motivation with quick decision-making under pressure. The environment moves fast, so strong communication and the ability to maintain high service levels during busy periods are essential for successful shift management.
Absolutely, prior retail leadership skills transfer well. Managing schedules, coaching staff, and maintaining quality align closely with shift management duties. The main adjustment is adapting to food safety standards and guest service nuances unique to a burger-focused establishment.
A Shift in this location coordinates crew assignments, oversees food prep quality, handles opening or closing responsibilities, and addresses guest feedback. Balancing operational tasks with team leadership ensures smooth running and customer satisfaction throughout the shift.
Yes, beyond competitive pay starting at $19/hour plus shared tips, Ocoee Shifts benefit from a secret shopper bonus program rewarding excellent customer service, free meals during shifts, and access to medical and 401(k) plans, fostering a supportive local work culture.
Ocoee's vibrant hospitality sector means moderate competition for Shift roles. However, Five Guys' reputation for flexible scheduling and career growth attracts motivated candidates, making preparation in leadership and customer service key to standing out in this market.
Five Guys emphasizes a team-centric atmosphere with shared tips and bonus opportunities, while also focusing on quality burgers and guest experience. Compared to chains like Burger King or McDonald's, shifts here might offer more direct influence on store performance and personalized leadership growth.
Yes, Five Guys encourages career development with clear pathways beyond Shift leadership. Demonstrating strong team management and operational skills can lead to roles like Assistant Manager or Store Manager, supported by training and performance incentives.
Shift Managers at Five Guys are pivotal in addressing guest and crew feedback promptly. They use insights to improve service quality and team dynamics, which is reinforced by the secret shopper bonus program that rewards attentive customer service and operational excellence.
Shift Managers in Ocoee typically start at $19.00 per hour, supplemented by shared tips and performance bonuses like the secret shopper program. This compensation package reflects the local cost of living and competitive fast-food management salaries.
Five Guys offers a more engaging environment with direct involvement in team coaching and quality control, combined with flexible scheduling and benefits. Many find it more rewarding than typical shift supervisor roles due to its focus on growth and employee recognition.