Job Title: Assistant General Manager
About Us:
Crunch Fitness is a gym that believes in making serious exercise fun by combining fitness and entertainment under our “No Judgments” philosophy. With 45+ locations and more on the way, Crunch is one of the fastest-growing fitness brands in the country. Our clubs feature state-of-the-art cardio and strength training equipment, group classes like Zumba and Yoga Body Sculpt, and a welcoming, high-energy environment.
Position Summary:
We are seeking an Assistant General Manager (AGM) to help lead one of our Crunch locations. The AGM is responsible for supporting overall club operations, driving membership sales, developing staff, and ensuring members have an exceptional experience. This is an opportunity to grow your career with a company that values passion, performance, and fun.
Key Responsibilities:
- Support the General Manager in overseeing daily operations and sales performance.
- Recruit, hire, train, and develop a high-performing sales team.
- Drive revenue growth through memberships, personal training sales, and local outreach initiatives.
- Deliver exceptional customer service and ensure member satisfaction.
- Manage scheduling, reporting, and compliance requirements.
- Actively participate in community and local marketing efforts to generate leads.
- Maintain a positive, energetic, and team-oriented culture.
Qualifications:
- Proven track record in sales and customer service.
- Experience leading and developing a team.
- Strong communication, organizational, and time-management skills.
- Competitive, outgoing, and motivated personality.
- Ability to work evenings and weekends (Friday–Tuesday schedule).
- Passion for fitness and professional growth.
Compensation & Benefits:
- $20/hour base pay
- Monthly bonus potential of $1,000+
- Commission on personal training package sales
- Health benefits
- 401(k) (after 1 year)
- Free Crunch Fitness membership
- Exciting, team-oriented work environment
- Career growth opportunities in a rapidly expanding company
Why Join Us:
At Crunch, working here is more than just a job — it’s a chance to inspire others, achieve your own career goals, and grow in a supportive, fun environment. If you’re ready to bring energy, passion, and leadership to the fitness industry, we’d love to have you on our team.
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Frequently Asked Questions
Portland, CT exhibits a moderate demand for Assistant General Managers, especially in growth sectors like fitness and retail. Candidates with sales leadership and operational skills often find opportunities swiftly, though networking locally can boost chances given the region's close-knit business environment.
While specific certifications aren't mandatory in Portland, CT, credentials in business management, fitness industry training, or customer service excellence can significantly enhance your profile when applying for Assistant General Manager roles at gyms like Crunch Fitness.
Beyond leadership, excelling in membership sales strategies, staff development, and community engagement are pivotal. Effective communication and time management skills are equally essential to maintain smooth daily operations and foster a motivated team.
This role offers hands-on experience in managing club operations, sales initiatives, and team leadership, building a solid foundation for advancement. Demonstrating strong performance and adaptability here often leads to promotions within expanding fitness companies.
Balancing staff scheduling, hitting membership sales targets, and maintaining high member satisfaction simultaneously can be demanding. Navigating unexpected operational hiccups while fostering a positive club culture also frequently tests one’s problem-solving abilities.
Crunch Fitness emphasizes blending fitness with entertainment, fostering a 'no judgments' environment. AGMs benefit from free memberships, bonus incentives, and a culture prioritizing passion and fun, which distinguishes it from more traditional gym chains.
AGMs at Crunch Fitness are pivotal in driving membership sales and local marketing, directly influencing club expansion. Their leadership in recruiting and team development ensures that each location maintains high energy and customer satisfaction, aligning with the brand’s rapid growth.
The base pay starts at $20 per hour, with additional monthly bonuses exceeding $1,000 possible. Commission on personal training sales further increases earning potential, making this role financially rewarding for competitive and motivated candidates.
Positions like Assistant Department Manager or Assistant Operations Manager share leadership duties but differ in scope. The Assistant General Manager typically oversees entire club operations and sales, whereas others focus on specific departments or administrative functions.
Crunch Fitness's emphasis on a fun, inclusive culture and entertainment-driven fitness sets its AGM role apart. Responsibilities often blend sales leadership with community involvement, contrasting with more traditional gyms that may prioritize rigid operational protocols.