NexlintoShift Lead
Company : Five Guys
Location : Flowery Branch, GA, 30542
Job Type : Full Time / Part Time
Date Posted : 9 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
In Flowery Branch, a Five Guys Shift Lead plays a pivotal role in maintaining team cohesion when the restaurant is busiest. They delegate tasks efficiently, keep morale high, and ensure seamless service, which directly impacts customer satisfaction and operational flow during rush times.
Strong communication paired with quick decision-making defines leadership in fast-food shifts. At Five Guys, a Shift Lead must motivate a diverse crew, adapt to fast-paced challenges, and uphold high food safety and customer service standards, creating an energetic yet controlled work environment.
Shift Leads oversee daily shift operations, manage staff schedules, and ensure compliance with health and safety policies. They also mentor team members, resolve customer issues swiftly, and maintain cleanliness, all contributing to a smoothly run restaurant during their watch.
Flowery Branch's traffic patterns and public transit options can affect punctuality. Candidates should evaluate proximity and travel time to Five Guys to ensure reliable attendance, as timely shift starts are crucial for effective team leadership and operational success.
Yes, Flowery Branch's growing economy and restaurant scene create steady demand for Shift Leads. This role is vital for maintaining service quality, so employers like Five Guys actively seek motivated leaders to keep pace with local customer volumes.
While not always mandatory, certifications in food safety (like ServSafe) can enhance a candidate’s prospects. Proven leadership skills and familiarity with health regulations are highly valued to meet Flowery Branch’s regulatory standards and customer expectations.
Five Guys offers ongoing mentorship and performance feedback to Shift Leads, nurturing growth into management roles. The company’s culture encourages initiative and skill development, making the Shift Lead position a strategic stepping stone within their restaurant leadership ladder.
Shift Leads at Five Guys in Flowery Branch start around $19.00 per hour, supplemented by tips and bonuses. This combination often elevates total income, reflecting the role’s responsibility level and the company's incentive programs like secret shopper bonuses.
Five Guys fosters a team-oriented and upbeat atmosphere, which Shift Leads help cultivate. This supportive environment emphasizes collaboration and positivity, making daily leadership tasks more rewarding and encouraging a fun yet productive workplace.
Five Guys places strong emphasis on mentorship and hands-on leadership, often providing more direct coaching than some competitors. This approach, coupled with growth opportunities and a focus on employee recognition, can accelerate career advancement compared to other chains.