Position Summary:
We are seeking an Assistant Operations Manager to help lead one of our Crunch locations. The AGM is responsible for supporting overall club operations, driving membership sales, developing staff, and ensuring members have an exceptional experience. This is an opportunity to grow your career with a company that values passion, performance, and fun.
Key Responsibilities:
- Help the General Manager in managing the daily operations and sales results.
- Assemble, employ, mentor, and enhance an effective sales staff to drive results.
- Drive revenue growth by acquiring new members, selling personal training services, and implementing local outreach programs.
- Deliver exceptional service to meet the needs and ensure the happiness of members.
- Administer scheduling, reporting, and regulatory compliance needs.
- Participate actively in local and community marketing initiatives to drive lead generation.
- Cultivate a positive, spirited, and collaborative environment among team members.
Qualifications:
- Well-documented experience in sales performance and customer satisfaction.
- Skilled in overseeing and cultivating a team's development.
- - Skilled in effective communication, organization, and time-management techniques.
- Exhibits a spirited, dynamic, and driven demeanor.
- Flexibility needed to work evenings and weekends, specifically on a Friday-Tuesday rotation.
- Zeal for health and progress in the workplace.
Compensation & Benefits:
- There is a possibility to secure a monthly bonus that exceeds $1,000
- The Commission on personal training package sales is under evaluation for potential updates
- Health benefits
- The 401(k) program, which can be accessed after one year of work, permits employees to set aside pre-tax income into a retirement account
- Benefit from a no-charge Crunch Fitness membership for free
- An energetic and group-focused professional environment that promotes enthusiasm and camaraderie
- Growth potential for professionals in a rapidly proliferating company
Why Join Us:
Crunch provides a work environment that is more than just a job, it's an opportunity to motivate others, achieve your career objectives, and thrive in a supportive and enjoyable setting. If you are ready to bring enthusiasm, dedication, and direction to the fitness field, we would be thrilled to welcome you to our team.
About Us:
In the domain of health and fitness, Crunch Fitness is recognized for its unique approach that merges the seriousness of working out with an element of entertainment, all underpinned by a philosophy of inclusivity. With a current network of 45+ gyms and plans for further expansion, Crunch is positioned as one of the fastest-growing fitness brands nationwide. The facilities are equipped with state-of-the-art machines for cardio and strength training, offer diverse group classes like Zumba and Yoga Body Sculpt, and foster a supportive and dynamic environment.
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Frequently Asked Questions
In Westmont, IL, Assistant Operations Managers at fitness clubs like Crunch Fitness often juggle driving membership sales while mentoring staff. Success depends on combining strong communication with motivating team members toward revenue goals, creating a dynamic workplace that boosts both member satisfaction and operational efficiency.
Operations Assistants in fitness environments often navigate fluctuating member attendance and diverse class schedules. They must adapt to fast-paced settings, coordinate cross-departmental efforts, and ensure seamless daily operations, all while maintaining a welcoming atmosphere that supports retention and sales growth.
Candidates who excel typically showcase proven sales achievements, leadership skills, and flexibility for non-traditional hours. Experience in health-focused environments and the ability to foster team development also signal readiness to meet the demands of managing club operations effectively.
This role often leads to elevated leadership positions, such as General Manager or Regional Operations Manager. Growth is fueled by hands-on experience in sales strategy, staff development, and community outreach, valuable for advancing within expanding fitness companies like Crunch Fitness.
Crunch Fitness emphasizes a spirited, inclusive environment blending fun with performance. Assistant Operations Managers must therefore foster camaraderie, drive enthusiasm, and ensure that both staff and members enjoy a motivating, supportive atmosphere while meeting operational targets.
Crunch Fitness integrates entertainment with fitness, so Assistant Operations Managers are expected to promote unique local marketing initiatives and member engagement strategies. This contrasts with more traditional gyms, where focus might lean more heavily on routine operations than on community-driven outreach.
Assistant Operations Managers at Crunch Fitness in Westmont can potentially earn monthly bonuses exceeding $1,000. This incentive aligns with driving membership sales and personal training package targets, rewarding performance that directly impacts club revenue and member satisfaction.
Westmont's proximity to Chicago makes it a moderately competitive market for fitness operations roles, with growing demand driven by expanding gym chains. Candidates with sales acumen and flexible schedules tend to have an edge due to the area's evolving health and wellness scene.
While not always mandatory, certifications in fitness management, sales training, or CPR can enhance a candidate’s profile in Westmont. Employers value credentials that demonstrate commitment to member safety and operational excellence within the competitive Illinois fitness market.
Typical duties include coordinating staff schedules, managing membership sales targets, overseeing daily club operations, and executing community outreach programs. This rotation often requires balancing peak weekend activity with weekday administrative responsibilities to sustain club momentum.